The room was clean, modern and spacious. Especially the balcony was a highlight with beautiful views over the garden and the lake. The Spa was not the biggest but the pools were super nice and I highly appreciated the selection of 2 separate sauna areas: 1 with swimming wear and 1 without. We ate dinner in the Thai restaurant and were amazed by the authentic Thai tastes. Breakfast was good but with a really bad coffee. Pro tip: Order the coffee from the bar. You pay for it but it is worth it. :)

There are no real double beds. Instead they move to beds together if requested. A valet parking service would be appreciated for the price paid per night. In room wine glasses were missing and there was no mini bar in the room which was a bit weird.

The facility was completely clean and the breakfast was delicious. The breakfast restaurant staff were especially friendly. Thanks to you, I was able to start my day in a good mood.❤️

When I arrived at the hotel, I ordered water and coffee with the welcome drink card I received. The male staff member working at the bar was very rude and made the coffee very nervously. I was so upset that I wanted to cancel my hotel reservation. If I hadn't ordered the welcome drink, everything would have been perfect.

We loved the facilities of the property. The restaurant is great and the spa was lovely. Beautiful location.

Timings of the spa available to kids, although could probably a plus to some people. To have to wait till 11:00 am - 15:00 to go to the spa takes out allot of the morning with kids generally waking up allot earlier. Might be nice to introduce a shorter earlier spot, Shower head in room very small so probably would benefit with a bigger shower head.

location, view, nice staff

no A/C, no slippers, little bit farway from main tourism spots

The staff are so supportive and the place is clean and attractive with excellent view and breakfast. They also offer free snacks and coffee on each floor for free. Free parking 😊 free city bike renatsl. There is also activities on side.

the second room was without air conditioning and it’s was getting too hot at night and we were un able to open the windows because of the mosquitos and insects around on the lake side. The room with air conditioning was not cooling well.

Loved the collection of open park space, view of the lake, variety of pool / sauna options and the gym was top level. Also appreciated their communal water/beverage component on each hall with a commitment to less use of plastics.

Bed mattresses were quite thin, still comfortable. The drive up to the hotel is around a boat yard, so it's deceptive. Not a complaint, rather don't let that be your first impression. The facilities are fantastic.

Everything was perfect, the room was really spacious and clean, with all the necessities. The staff is very professional, kind and very helpful. Also all the other parts of the resort are so relaxing and for sure I want to go again and enjoy the pools and sauna because I didn't have enough time to do it. I just love that place 💕

I just loved everything on that place

Friendly and attentive staff, fantastic high quality breakfasts, and evening meal too. Great location and health spa.

A hotel that caters for smokers. A non-smoking room is fine, but smoke came in from the balcony. Outside comfy seating has ashtrays and there was no alternative outdoor comfy seating without ashtrays. Health spa allows smokers out on the relaxation deck. Just bizarre! Absence of USB charging points in the rooms.

Very good wellness facilities, lakeside location, attentive and friendly service throughout from restaurant, wellness, reception, breakfast and other staff.

Wellness closing at 9pm. Limited availability massages when not booked day(s) prior.

Cleanness Breakfast

Location is confusing…..very hard to find the turn from highway. No briefings about hotel facilities…there should be at least a small tour around to know how use hotel facilities like spa and pools. Strange bathroom design….toilet in cabin!!!!