Amazing view! Also the restaurant staff were so cordial. Since there wasn't a reception, we often had to reach out to them for info and they were more than happy to help. The assistance was prompt and helpful as well over Booking.com chat. The restaurant food was top notch. We did boat riding which was free and a nice experience.

We didn’t dislike anything, but a few things could improve: more tea options like English Breakfast or Earl Grey in the coffee room, and ideally, in-room tea/coffee facilities. Also, with digital reception, we had to use Booking.com chat for info, which wasn’t ideal. A clear printed guide in the room for water activities, fridge availability, breakfast times, etc., would be really helpful.

Gorgeous location & views, very close to public transport which is also free with their local transport card, close to shops too. Spotless and clean, large bathroom and balcony which isn’t common in Europe. Very comfortable bed, bedding and towels. Good wifi. Great restaurant downstairs. No minibar in the rooms but there is a large communal fridge where we kept our wine etc. Easy check in/out process. All ammenities listed were included. From memory this hotel had the 6 sided/elongated diamond adapter with the three prongs but a few countries we visited used either so you should prepare to travel with both anyway, we were able to get one from the shops easily as we forgot to get both at the airport.

If you have mobility issues, there are stairs to get to the rooms so I’d ask if they have anything to assist with this prior to booking as you may need to stay elsewhere if they don’t. Also if you’re paying for a room with a lake view, I’d request a front facing room to the lake. We stayed on the right side and our view was a little obstructed by a tree but it was still stunning and I’d stay in the same room again.

Exceptional experience. Pleasant hotel and restaurant right on the lake shore, stunning view and surroundings at reach of Schloss Oberhofen. Parking lot at the place. Small but super clean, cosy and calm apartment, really comfortable bed. Advantage - self check in (key boxes) till the late night, you may come and leave independently. Some initial difficulty immediately solved by nice stuff to our full satisfaction. When we come along in the future we will definitely book the same hotel again. Thank you very much, Sophia!

Beautiful setting on Lake Thun. Comfortable room with balcony over the lake with iconic view of Niesen and the surrounding alps. Good breakfast provided. And the restaurant serves an excellent Swiss menu for lunch and dinner. Parking is easy and free. The staff are very responsive.

Our queen mattress was a bit soft.

The room was very cozy, nicely furnished. We felt at home. We liked the style of the restaurant, the entrance, the room immediately. What a nice idea to have a basket with drinks and food in the fridge. It was very appreciated.

Nothing, everything was just fine.

Location, beautiful decor, comfy beds, great views of the lake

Check in process, only got the code via calling the emergency hotline. Never received the email that was promised. Considering the premium price with breakfast being included, we found it inappropriate to get charged an extra $5/person for simple eggs/omelette

the staff were the most kind, helpful and attentive to us!! we were very grateful for their help in the self- check in process !! the hotel is beautiful!! the location on the water gives such relaxing experience, the view over the lake and the mountains is just so beautiful , we wished we could have stay longer than 2 nights!!!

everything was perfect !

Amazing place, the boss is very warm and nice, renting paddles for free, superb lake entrance, all clean and free to use..

Restaurant stuff is not too nice, slow and we felt food experience as an only weakness. Breakfast is very limited and for everything you have to ask and they do not like it. Our feeling..

The hotel is on the water which is very nice. The view was great as was the food in the restaurant.

We had written in advance that we would be coming with electric bikes that we would want to charge and store safely. We were told that there was a garage for the bikes. However, there was no garage to store the bikes. Instead we had to leave them outside and there was only one outlet available there.

Location is great at the lake, the owner Sophie is a great personality and very nice.

The breakfast has very little choices, the booked room is very near to the street and very noisy at night or you close the window and adjust to the heat in the room.