123 reviews
From
$1279150 Carothers Parkway, Franklin, 37067, Tennessee, United States
123 reviews
1/38
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Hilton Garden Inn Nashville/Franklin-Cool Springs is a 3-star hotel in Franklin, Tennessee, located at 9150 Carothers Parkway, about 4.5mi from the city center. It has 123 reviews, offering a snapshot of guest experiences. Prices start from $127 per night.
In terms of amenities, free on-site parking and free WiFi accompany an indoor swimming pool, a 24-hour front desk, and a free fitness center. An on-site restaurant and bar, plus room service and meeting/banquet facilities, help take care of meals and gatherings. Spa tub, air conditioning, kid-friendly buffet, and kids' meals (free) add convenience, while non-smoking rooms, wheelchair accessibility, and beach chairs/loungers (free) round out comfort.
Additional practical features include elevator, terrace, sun deck, picnic area, bathtub, free toiletries, and a pet-friendly policy with extra charges.
Season Local Fare & Spirits on-site serves American cuisine in a family-friendly setting, making meals easy before or after a day of exploring Franklin. The on-site restaurant and bar pair well with room service and meeting/banquet facilities, offering flexible options for casual dining or small gatherings.
For downtime, the indoor pool is heated and saltwater, with a spa tub nearby for extra relaxation. Outdoor spaces include a terrace, sun deck, and picnic area, plus free beach chairs and loungers to unwind and soak up the Tennessee atmosphere.
Pets are welcome with potential extra charges. Free on-site parking and free WiFi accompany 24-hour front desk service and a free fitness center for convenient stays, while an elevator and other practical features help things run smoothly. Payment options exclude cash, with accepted methods including Mastercard, American Express, Visa, Diners Club, JCB, and Discover.
Closest airports
Nashville International Airport
12.8miRestaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Kids' meals
Picnic area
Bathtub
Free toiletries
Show 6 photos
King Room, Sofa
1 King Size Bed
1 Sofa Bed
355 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
1 KING BED WITH SOFABED, COMP WIFI-SEATING AREA WITH SOFA BED, HI DEF.FLAT SCREEN TV-FRIDGE-POD COFFEE BRWR
Show 5 photos
King Room, Whirlpool
1 King Size Bed
475 sqft
Spa tub
Microwave
Flat-screen TV
Refrigerator
+
More details
This room includes: - a 37-inch flat-screen TV - coffee-making facilities - a microwave - a small refrigerator - a radio with mp3 player access
Show 5 photos
Junior Suite, King Size
1 King Size Bed
1 Sofa Bed
495 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
1 King Bed - Junior Suite.
Show 6 photos
King Room, Sea View, Sofa
1 King Size Bed
1 Sofa Bed
Wifi
+
More details
Show 4 photos
King Room
1 King Size Bed
355 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
King Bed + Sofa.
Show 4 photos
King Room, Accessible
1 King Size Bed
410 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
x4
+
x3
More details
King Bed - Accessible Room.
Show 4 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
410 sqft
Bathtub
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
Accessible Two Double Beds
Show 4 photos
King Room, Jetted Tub, Bathtub
1 King Size Bed
Hot tub
+
More details
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
355 sqft
Bathtub
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
King Room, Jetted Tub
1 King Size Bed
Free wifi
+
More details
King Bed.
King Room, Walk in Shower, Whirlpool
1 King Size Bed
Wifi
Shower
+
More details
Show 10 photos
Standard, Single
130 sqft
Free wifi
x10
+
x6
More details
8.5
123 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Tiffany
8.2
May 2025
The location was great, lots of food options around and less than 30 min to Nashville downtown. Clean, had microwave and mini fridge, nice workout gym. Having a proper door to the bathroom.
Lighting in room was VERY dim. Pool was not very warm. Peeling paint in high humidity areas (our shower, the pool area). Shower stall door is awkward with the interior handle placement making it narrow. If you try to move the door with the handle to the other side water gets through the crack between the doors and all over the floor. Not enough hooks for used towels (only one!).
Stacy
10
September 2024
I had a wonderful stay at this hotel! It was clean and bright and the staff was exceptional. I had a problem caused by booking.com and the hotel did all they could to make it right. We received a discount for our room for the first night and breakfast for both days. The breakfast would otherwise have been available for a charge and it would have been worth it. It was delicious, plentiful and the staff was attentive and courteous. I used the pool both days and it was very clean and quiet. The room was also clean and had everything we needed. We didn't want to be in the heart of Nashville this trip and the location was excellent. Shopping, restaurants, and the highway were close by, making it very convenient for the quick, quiet getaway we needed. I was definitely stay there again!
Joel
9.1
August 2024
Lovely hotel in a great location. The beds and pillows were very comfy. Nice employees!
We’ve stayed at 10 hotels in August, the majority of them Hilton hotels. This was the second one that didn’t offer a complimentary breakfast for all guests. Both mornings, we ate next door at Dunkin Donuts. Also, I used guest laundry to wash clothes the first night. The floor was filthy and the trash needed emptying. Please have someone clean it regularly.
Ms
10
March 2025
Just about everything.
When I first checked in the bathroom in my suite smelled like sewer. Also the bathroom outlet didn't work and the cable television would work. I got both the television and outlet fixed and just never said anything about the smell.
Claxton
8.2
May 2025
I was charged an additional $25 on my card for incidentals, which I was told would be refunded if I did not purchase anything, which I didn't. I was not informed of this before check-in and don't approve. I am now waiting for my credit.
See above.
Nicely
8.2
February 2024
The breakfast was great, and the staff were always very nice.
The hard floor in the room was pretty dirty. My kids' socks were turning gray, which I didn't love because one of them is still crawling, so it was affecting her hands too. It was clear they vacuum the floor well, but I think need to better mop the floor.
Gretchen
9.1
May 2023
the rooms were clean, the hotel was clean, staff were soo freindly
our main reason for choosing this hotel was the jacuzzi tub in the room. we didnt realize until check out how to turn the tub on. would have been nice to have had instructions or a sign over the switch on the wall. we didnt get to enjoy to reason for that choice of hotel.
William
10
December 2023
Need to book a room for return. Staff was very helpful, and got it done. There was a problem with that booking the same staff member who booked it contacted me, fixed the issue and everything went smoothly.
Shawn
10
March 2023
Beautiful room very relaxing and comfortable
Only little things some bath fixtures were loose, and cabinet door was missing screws, jacuzzi bath would not produce bubbles. That was one reason i booked that room in the 1st place...nevertheless it was a relaxing and wonderful stay.
Jan
8.2
July 2022
Great location, modern decor.
It wasn't very clean, floors and walls had dirt and gouges. Elevators and moldings need a good scrubbing. Cleaning details should be addressed.. Breakfast was too expensive. Comforter on bed was dirty. Attention to details is lacking. They need a real computer in the lobby. Printer only prints in black and white.
Attractions
Carnton
5.1miCarter House
5.1miNashville Zoo at Grassmere
9.8miBelmont Mansion
12.2miCentennial Park
13.2miMusic Row
13.3miFrist Art Museum
13.7miHatch Show Print
13.8miCountry Music Hall of Fame & Museum
13.8miTootsies Orchid Lounge
14miPatsy Cline Museum
14miRyman Auditorium
14miDowntown Nashville
14.1miThe George Jones
14.1miBicentennial Capitol Mall State Park
14.8miAttractions
Carnton
5.1miCarter House
5.1miNashville Zoo at Grassmere
9.8miBelmont Mansion
12.2miCentennial Park
13.2miMusic Row
13.3miFrist Art Museum
13.7miHatch Show Print
13.8miCountry Music Hall of Fame & Museum
13.8miTootsies Orchid Lounge
14miPatsy Cline Museum
14miRyman Auditorium
14miDowntown Nashville
14.1miThe George Jones
14.1miBicentennial Capitol Mall State Park
14.8miAirports
Nashville International Airport
12.8miSeason Local Fare & Spirits
Cuisines
Ambiances
Location
Features
Availability
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Kids' meals
Picnic area
Bathtub
Free toiletries
Accessibility
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Shower
Spa tub
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Video
Outdoors
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Sofa bed
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Private parking is available on site (reservation is needed) and costs USD 10 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Diners Club,
Visa,
Discover,
JCB,
Mastercard,
American Express
This property does not accept cash.
Is Hilton Garden Inn Nashville/Franklin-Cool Springs pet-friendly?
Yes, you can stay with your pet at the Hilton Garden Inn Nashville/Franklin-Cool Springs. They allow pets, although additional charges may apply.
What's the check-in and check-out schedule at Hilton Garden Inn Nashville/Franklin-Cool Springs?
While the stay at Hilton Garden Inn Nashville/Franklin-Cool Springs offers a flexible check-in window between 03:00 PM and 11:30 PM, the check-out is fixed at 11:00 AM.
Does Hilton Garden Inn Nashville/Franklin-Cool Springs provide parking options?
Yes, there is parking available at the Hilton Garden Inn Nashville/Franklin-Cool Springs. The hotel offers free on-site public parking and reservations are not required.
How much does a stay at Hilton Garden Inn Nashville/Franklin-Cool Springs cost?
For Hilton Garden Inn Nashville/Franklin-Cool Springs, room prices kick off at $127. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What are the room types available at Hilton Garden Inn Nashville/Franklin-Cool Springs?
The Hilton Garden Inn Nashville/Franklin-Cool Springs offers a variety of rooms including King rooms, Queen rooms, and suites. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children. Bed sizes include King size, Queen size, and sofa beds. Room sizes range from 355 sqft to 495 sqft.
Where can guests find entertainment in Hilton Garden Inn Nashville/Franklin-Cool Springs?
Guests can spend their time at Hilton Garden Inn Nashville/Franklin-Cool Springs by indulging in various leisure amenities. They can start by taking a dip in the indoor swimming pool, which is available all year round and also features heated waters. After relaxing in the pool, guests can unwind on the sun deck or beach chairs/loungers, enjoying the beautiful surroundings of the hotel.
For those who want to stay active, the hotel offers a fitness center equipped with modern facilities.
Guests can also enjoy dining at Season Local Fare & Spirits, the on-site restaurant which serves American cuisine and has a family-friendly ambiance.
Additionally, the hotel offers a business center for those who need to attend to any work-related tasks. For outdoor gatherings, there is an outdoor fireplace available.
Overall, Hilton Garden Inn Nashville/Franklin-Cool Springs offers a range of amenities to ensure guests have a comfortable and enjoyable stay.
Can guests use a pool at Hilton Garden Inn Nashville/Franklin-Cool Springs?
The Hilton Garden Inn Nashville/Franklin-Cool Springs has an indoor pool available all year round. The pool is heated and features saltwater.
Does Hilton Garden Inn Nashville/Franklin-Cool Springs have on-site restaurants?
Yes, the Hilton Garden Inn Nashville/Franklin-Cool Springs has a restaurant on site called Season Local Fare & Spirits. The restaurant offers American cuisine and has a family-friendly ambiance.
Can I use my credit card at Hilton Garden Inn Nashville/Franklin-Cool Springs?
Yes, you can use your credit card at Hilton Garden Inn Nashville/Franklin-Cool Springs. However, cash is not accepted as a form of payment. Accepted credit cards include Discover, Mastercard, American Express, Diners Club, JCB, and Visa.
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