Great location, nice room, clean, great got powerful shower. The staff were all lovely. Having breakfast, fika, and dinner included made such a difference as well. The evening meal was a simple hot buffet but the food was so tasty and healthy - I really enjoyed it.

The hotel is central so it was a tiny bit noisy on the Saturday night - but just normal city sounds of people out enjoying themselves

The hotel really exceeded our expectations. The location is perfect, it is in the center of the city. In addition to the breakfast and dinner which were included in the price, we had FIKA, which was a lovely surprise - in period 15:00-17:00 we could have coffee or tea and cakes. Our room (for 3 people) was spacious, with comfortable beds. There was a kettle, free coffee, milk, tea, and some chocolate in the room. This was the only hotel I had been in that offered hair conditioner and body milk in the bathroom (in addition to shower gel and shampoo). The staff was very kind and helpful.

The breakfast was the same every day, small variations would be great. There is no cable TV, all programs were Swedish, I think only Sky TV was in English.

Dinner and breakfast was excellent, times were flexible

Room size was kinda small, too hot in the room, couldn't lower the temperature. Way too many and veeeery long e-mails were sent full of irrelevant information about hygiene and such. Relevant information, such as address and phone number at the very bottom of the never-ending email. Yet no mentioning about a parking space, and how to get there. After a phone call they directed us to a parking lot of a plaza with a parking fee. Crib for our 1-year old was offered only for some cash...

Small room with a basic bathroom, but for me the bonus was that the bed was super-comfortable. The breakfast room and lobby have a nice "feel-at-home" vibe. The breakfast was excellent: a lot of choice, "continental" type of breakfast buffet with warm dishes, bread, cheese, ham, fruit, excellent (!) granola, yoghurt, coffee, tea, ... We arrived very late. I appreciated that the reception is still open at 1AM.

Was great, specially the breakfast and the room

The tea and coffe cups dont have handles which means you burn yourself on the cup when you carry them to the table, aweful. Please change cups and then the breakfast will be even better. Was already one of the best I have eaten!

Staff very friendly and good The food was very good. Healthy. The staff is very smiley and nice. I was able to have a late check out.

I payed for 2 person superior room. And there was no refrigerator and no phone to ring the lobby. And I wanted to change to one person and not paying half board for another. That was not possible.

Fantastic NYE stay here again this year. Love this hotel, it's so comfortable, understated peaceful and quiet. Spotless with a Nice dinner and super breakfast. Right in town, short walk from the train station and to the lake. The bus to the airport stops right outside. Great VFM

Nothing

Breakfast was pretty good. The place was also very clean. The staff was also mostly very friendly.

The gym was really small and opened at 5.30. The dinner was quite poor for vegetarians and it was mostly the same things with a veg patty to go with it, except on Thursday when they had a lovely lasagna.

Public parking for a fee is available about a block from the hotel. Dinner was tomato soup, a hearty beef stew with potatoes, and a tossed salad with Rhode Island dressing. Breakfast was bountiful with plenty of coffee, breads, eggs, and bacon. Our room was clean and there was a nice hot shower. All in all, we were very pleased with our stay as the hotel delivered exactly what it promised.

A very adequate evening meal and an excellent breakfast. Comfortable, friendly and very accessible. It's in a city centre location so there was some noise but as it's mostly traffic-free this wasn't intrusive. Excellent value all round For some reason my review says I'm from Switzerland; actually I'm from England

There is no on-site parking or any reserved parking and the hotel itself is in a pedestrianised zone. This wasn't a problem at this time of year as there was an adjacent public underground car park and some limited overnight street parking. Some information on vehicular access and parking on the website entry would have been helpful ( or perhaps there is, but I didn't see it!)