Staff were very helpful, Hotel was very clean and well kept. The outside of the hotel, mainly the walls were a bit tired. Breakfast was a buffet and had a wide choice of food. Dinner was included in my rate and was also very good.

My room, 104, had very sqweaky hinges and made a load noise when leaving the room, which would have disturbed other guests, as I had to leave early both mornings. It wasn't obivous how to get someone at reception, if there was no one there.

Excellent location on the southwestern coast of Scotland overlooking the small fishing village of Portpatrick. Friendly staff, nice room with great views. We had a nice dinner at the hotel. The young staff serving were a bit green but were doing their best.

The Sticky Toffee Pudding was too dry. Low marks for that one.

Despite the chilly weather, the hotel was lovely and warm and the staff were really warm and welcoming.

very nice rooms, nice food and friendly helpful staff, good amount of parking and amazing location.

the entrance to the car park has these large pillars, which are too narrow and will prevent types of vehicles from using the car park, needs widening.

The location and sea view are exceptional. Although it's an old hotel (1905) and needs some upgrades, it is kept spotlessly clean. I found all the areas I spent time in comfortable, and as I have disabilities, this is very important to me; the bed was excellent. Breakfast was great; you help yourself, and there were plenty of healthy and vegetarian options along with the traditional, cooked Scottish breakfast - if anything runs out, the staff are happy to get you whatever you need. Every member of staff we interacted with, from the manager to the housekeepers, were truly friendly, polite and helpful; they made it a joy to stay at this gorgeous old hotel. We will stay there again for sure.

All the staff were super friendly. Really lovely location, with amazing view of the sea. We chose this hotel mostly because it’s dog friendly - they were super dog friendly and we were able to bring along our dog for all our meals. We paid £30 for our dog stay, again great value (£10 a night). We got breakfast included with the price, nice hot breakfast (full breakfast) and continental - superb value! Dinner price was on the higher end but still pretty tasty but is relatively to the location as we went to a local pub one evening and the price was very similar. We got quite a small room but had a nice view of the sea. Although the room was rather basic it was a comfortable stay and was good we could along our dog. Would be helpful to note that there aren’t really any local shops about (like convenience store/ super market) so we drove about 15 mins to a supermarket nearby.

Location was great, fantastic views from very comfortable turret room. Staff very helpful and knowledgeable about the area and places to visit. I'd like to thank three staff in particular. Niamh, Dylan and Olivia. Hotel itself is lovely. Beware of 4 poster bed if you have short legs. I had a hilarious time getting in and out. 😆

Heated towel rail didn't work and wasn't attended to while I was there. Water took 9 minutes to run hot, but maybe not uncommon in an old building of that size. Not a complaint, just for info. I've had better food, but for only three nights it was ok. The penne arrabiata was rather good though, as was the G&T on the terrace.

The welcome was warm and staff we encountered were friendly and efficient. The room (Premier Sea View) was spacious and comfortable and the view spectacular, with a door out to the lawned area. A short walk to the main Village opens up more eating possibilities for stays longer than one night, (try The Crown for excellent seafood and hand-pulled beer.) A beautiful location and well-recommended.

First and foremost a lack of proper beer in the bar. If there isn't the throughput for cask ale then so be it, but some bottled local beers wouldn't have come amiss. Buffet breakfast ok though in my opinion cooked to order eggs should always be provided.

Our room, the view from our room, the space in our room, lovely tea/coffee, even a tassimo coffee machine. There was a relaxed, charm everywhere, staff went out of their way to make you feel welcome, and to do whatever they could to make our stay perfect. The food was really lovely, decent portions, piping hot, breakfast was a hot/cold buffet, again, plenty choice, and beautifully cooked. The hotel is over a hundred years old, it has so much character, we loved it, the decor is complimentary, and makes everywhere light, and airy, making the most of the wonderful views.

If you wanted to ‘pick fault’, there would be some things that are being dealt with, but there was nothing which spoiled our stay. I think with more staff waiting time for evening meals could be improved, we were in no hurry, but for some it could be an issue. The staff were all young, extremely hard working, and adaptable to whatever job needed doing, always with a smile, incredible.

This hotel is in THE location in Portpatrick. It is worth paying for a seaview room as you look out over the pretty harbour. The hotel has faded grandeur but now lacks a bit of style and atmosphere. Like many large old hotels, it must be a battle to keep up the maintenance but everywhere was extremely clean and had been freshly painted. We had an extremely good value DB&B rate. Fabulous choice of cooked breakfast. You can walk down the steps into the village and also do a nice walk along the cliff top and see the ferries heading for Ireland. The hotel is extremely dog friendly with a separate dining room for dog owners. Staff were all very helpful.

We had an attic twin room which was quite warm - and we had a dog with us - but we couldn't open any windows, which seemed to be screwed shut. The evening meal was very acceptable for the price we paid, but nothing to write home about. Could have done with some background music in the "dog" restaurant.