Location is good being in the haert of the city with access to malls, popular shopping outlets which are in major metros. Room was sufficient for the three of us and didn't cause any inconvenience while moving inside the room , extra bed was provided immediately on requesting. The complimentary breakfast spread was healthy, delicious, filling and was a great start fro the day ahead. I must particulary appreciate Mr, Satish the Banquet Manager and Shri Rajesh Shetty who was in-charge who went around interacting with the guests cajoling them to try items not found on the plates of the guests; enquiring about their comfort, making sure that items were replenished. Not forgetting the waiters who cleared/cleaned the tables immediately. All the staff including those at the reception desk, room service, security were always on their toes and smiling as they responded to our queries, making them feel at ease. I will be recommending this hotel to my friends, colleagues who may visit Mangalore

Really couple friendly hotel. The service and ambience of the hotel punja international is very good. We are very satisfied. Value for money. But When we go to pub at the 10th floor.its not worth. Staff of pub are very rude if u dnt order more than 500rs drink. I feel very disgusting about pub staff. Resturant staff and hotel staff are very cooperative and good.

Morning breakfast handling not like. Is free inform. When we start no information. Water avilability. Manager is not guiding to take comfortable breakfast monitoring guests and support staff not play a role in that. Is bit need to improve. Guest is guest iwith prestige. Not look or feel like thief enjoying free meal.

Breafaskt monitoring manager

Staff is extremely helpful and friendly. Room service is prompt. The staff guided me very well in regards to commuting the city using local transit options. The rooftop bar Top House is a very nice spot to hang out in the evenings - perfect spot when its raining and you dont want to step out into the city. The location is extremely convenient if you intend to use local transport options or need quick access to stores, food joints, malls. Quite a few options to explore within walking distance. Great value for money.

The breakfast offered was gud South Indian style breakfast . The places were kept clean and tidy The staff are co operative

The old fashioned curtains to be replaced The artificial flowers placed in restaurant takes out the ambience of the restaurant They can replace it with simple artificial look alike grass

The hotel was a shirt distance from the train station. I don’t mind walking but you could take a Auto Rickshaw or Tuk-Tuks. Breakfast is a buffet style of South Indian Breakfast.

Turned up 5hrs early and asked if I could check in early and they wanted to charge me a full day! Also on check out they had no change at front desk to pay my hotel tab.

Great staying in the hotel . Hospitality and kindness off staff can be dated back to the 90s that felt great for me . Breakfast was great . Old rooms are being renovated. The ⛵🌊 view is great . overall great stay

Water was not good for bathing.

The Hotel is ideally located and for the rates charged, it is value for money. The staff is extremely cooperative and very well behaved.The restaurant service is very good. Food is good. Shri Sathish Shetty one of the general staff member is outstanding in his devotion to duty and he was always there for every help. I appreciate his service throughout my stay.

The room does not have a proper wardrobe and it is a great inconvenience. When we book the accomodation we are not informed of such inconveniences. The placement of the toilet commode and toilet gun was a great inconvenience. The screen separating the bathing area from the rest of the space does not serve the purpose because it is hung high above the floor.The AC makes a lot of noise. TV & set top box not functioning properly. Guests are not using the restaurant services except for breakfast as charges appear to be too high for a budget hotel.

The location of the hotel is excellent just in main city hardly 500m from city center mall and all the important places to roam around are within 10 to 12 kms from this place.

Instead of sugar cubes they were using plain sugar and using wet spoons for adding sugar in tea and coffee makes it look somewhat dirty.

Breakfast was good.. old furniture mattress on bed old and hard to sleep on... reception staff very friendly and always smiling overall a good stay...

Need change of mattresses in rooms