The hotel is on the expensive side but well worth the price. This time they upgraded us to quite a large room; the bed and sofa were very comfortable and the view was wonderful. All the rooms have ample storage space. The shower and bath were in excellent working order and the water didn't leak onto the bathroom floor. The breakfast was very good. Every staff member with whom we interacted was exceptionally warm, friendly, and responsive, and gave professional and efficient service. We heard more than one guest say that they stay at the Inbal whenever they come to Jerusalem; we also saw travelers speaking with hotel employees as with old friends.

I wouldn't have minded more roasted veggies at breakfast.

This was our second stay at the Inbal. Like the first time, the staff was exceptionally polite and pleasant, the room spacious, well-appointed and clean (with enough room to store our clothes and belongings), the breakfast ample and delicious. Plus, we had a great time birdwatching from our balcony! Like all good hotels in Jerusalem, it's on the expensive side, but worth the price.

The coffee we ordered from room service was sub-par. Other than that, all good!

Excellent breakfast and managerial staff, the facilities staff was very helpful in making our bed more comfortable. Room was clean and cozy. Benefit of small balcony was very nice for a standard room. Many people we met had been staying there for years and kept returning even though they could afford to stay at other hotels. Free parking was available on our stay. Excellent quality for price.

Room was aged and furniture needed to be updated, but was otherwise functional. The wallpaper and carpet was in need of some repair and re-painting.

Every staff member paid attention to every single detail of the stay. They were accommodating and were able to flexible when I needed to stay an extra day due to the wildfires and road closures changing my work schedule. I will absolutely visit again! The business center manager was able to meet my every single, very last minute needs!

I wanted to stay longer!

The service from all of the staff was top tier. Breakfast was excellent . The Restaurants are high quality and the afternoon soup festival (open buffet of delicious soups and breads) was superb! The huge outdoor pool has a tent enclosure for use in the winter- which was a pleasant surprise.

Hotel needs new carpeting. The gym has good equipment, but the space is limited. Gym and spa level need an update.

The staff is super friendly and very helpful. The location is perfect, near the old city walls and near the "First Station" with lots of restaurants and amusements for kids. The pool was also great.

The room was not very clean, i mean it was preppped and ready, but the floors had marks on them, and the bathroom floor had some hair on it, and the toilet you could see was smeared and not clean. We requested the room to be cleaned again. The hotel is a little expensive IMHO

The breakfast was great and had everything. My family had everything they wanted and more.

The last day, did not like that after paying the bill for the rooms with my MC, the authorization charge remained for more than 3 days but was eventually released and the room bills correctly placed.

The best 5 star service never had in Israel, in Dan, King David or Royal Beach. Never seen this level of service elswhere. I want to highlight this point which is so important in my views. From receptionist to concierge, waiters in the restaurant and in the room service, this is a real 5 stars service. A week ago I was staying at King David hotel in Jerusalem where the service just does not exist for a crazy price. Besides, definitely one of the best breakfast I have ever had in Israel with so much choices and so well organized. Loved to receive the newspaper every morning on my door. Well done. Rooms service: excellent with an excellent service again Pool: really nice with a good restaurant and gym area. Liked it a lot. Situation: just perfect... In front of Yamin Moshe and close to Mamilla. Family Room: spatious with lots of space and pleasant balcony The price: this is a really good price for what you get.

To improve The cleaning service in rooms is definitely bad, and has to be improved. I think it is quiet easy to improve to be franc. The current one is not really cleaning but more replacing towels and adding soaps,and slightly clean. Not enough at all. My room 878 was a bit old, the entrance door is difficult to close well, we hear people walking, the door in the showe is dangerous, also there were a dangerous threshold bar broken between the living room and the room. I would encourage the reception to propose a better room by paying more for example, I would have paid. Nothing else to add except next time I I'll come to your hotel not for 3 days but for a week!

The hotel was very clean and spacious. The room was very nice and clean and comfortable The breakfast was amazing The pool is big and there was enough seats for everyone

It was a bit expensive but can’t complain because it was worth it

Consieurs were helpful. It had everything we needed. The pool was fantastic. Location was excellent. We liked the bottled water was included and they came to provide fresh towels in the evening.

Some of the chairs in our room were worn and dirty.