The location is brilliant. The area is beautiful, lovely flowers planted all around the area. the Jerusalem Theatre is opposite the hotel and we enjoyed a great performance – hilarious play in Hebrew but with English subtitles one of the funniest shows I have ever seen. The room and bathroom were very luxurious . Very large bottles of Clarins products in bathroom. Massive breakfast. . very attentive staff, we arrived very early and our room was ready. Had a swim followed by avery relaxing massage in the spa – one of the best I’ve ever had Have stayed here before and enjoyed the high standards. .we only stayed three nights but the Hotel is Great for a longer stay. Felt the area was 100% safe Would rate it above 10. Or

I liked everything

The pluses: The rooms are very beautiful and all the little details have been thought through. The coffee/tea maker is awesome and so is the bathroom. Hotel is decorated very nicely, especially for Israeli standards. You could confuse it with a 5 star American hotel until you get to the service part.

We were not told at 3pm check-in that the pool closed at 5pm. This was very disappointing for me since I was looking forward to use the pool. The staff should notify the guests when they check in at 3pm that they only have 2 hours to swim. Also the cushion on our outdoor couch was missing and I had to ask 3 times to get it. I paid extra to get the room with the outdoor area, which was nice, but you can't sit on the this couch without the cushion. Overall, the service is not the same standard as the physical quality of the hotel itself. Just to note, I am an American and my expectations are above the norm for Israelis.

all the meals including breafast ( exceptionnel ) were very good the location and the era near the theater of Jerusalem with a very good vibe , near the center was a beatiful balade !!

the check in !! the room at 4:15 pm were not ready and shabbat entered at 4:30 pm the man at the check was totally out ..didn't give us any informations when were the rooms ready , which rooms were ours.....

We had an excellent experience during our stay at the Theatron Hotel. It was our first time in this area of Jerusalem and we were pleasantly surprised that it was a perfect location. The hotel focused on all the small details. We took the junior suite (ask for room 418) which was decorated to a very high standard, spacious and luxurious. The breakfast was a bit poor compared to the level of luxury of the hotel, but apart from that everything was at the highest level: An amazing spa experience with a gym and a yoga room and an indoor pool, all designed and styled. We will definitely come back and highly recommend it.

The breakfast was a bit poor compared to the level of luxury of the hotel

Location. Breakfast.

The swimming pool was not accessible to hotel guests after 5pm. The hotel publication as having a swimming pool is misleading. Inaccessible swimming pool is like no swimming pool . It was not very clear to me while booking, that the parking is a paid parking and not included in the room rate. Glass door to WC.

Great location, very comfortable bed, helpful staff. The pool was lovely and the breakfast was fantastic.

There were a couple instances in which the cleaning staff needed some more attention to detail

I hope this hotel prospers. They are very new and not very visible yet on social media. They were excellent in professionalism, patience, kindness and honored the Jewish Ny very well. I recommend this hotel to travelers heading to Israel. All the best, Sincerely, Emily

N/a. No steam room.

Everything ! The hotel is just amazing !

There is not one thing I didn’t like of the hotel. It is just the perfect spot to stay in Jerusalem

Room and facilities fantastic. Staff wonderful and helpful.

Pool needs longer hours open.

Beautiful, tastefully designed and decorated inside and out. Incredible location, incredible staff and service - they take hospitality very seriously

Nothing. Not one thing.