We had such a nice experience at the Cassia Hotel. Everything was perfect! From the comfortable spacious rooms, to the beautifully decorated friendly lobby, the cleanliness, the delicious abundance breakfast and exceptional staff. Thank you for giving us an amazing experience! It's a 10+ for us!

The only.tjing we didn't like, is that our stay came to anyone end. The hotel is addictive!!

The hotel is lovely and very centrally located within walking distance to the Old City and the stunning Yemin Moshe suburb. The room was very comfy and thoughtfully designed. I was a little disappointed with the staff, who were very stoney faced and really looked like they didn't want to be there! This was the only negative and didn't really impact my stay.

The rooms, the location and the staff (particularly Ali at breakfast, for whom nothing was too much trouble) were all excellent.

The stay (and the Friday Night meal) were more expensive than I was hoping for. And, if I'm digging deep to find improvements, I would suggest having Fresh Orange Juice at breakfast.

The terrace room's Old City view is incredible. The lobby and public areas are lovely. Very kind staff. Perfect location. Comfortable bed. Generous amenities.

The brown marble tiles in the bathroom are a bit oldish, as well as the general style of the room's furniture (at least the one we got). But the room was large and clean.

The pool was really nice, they let us in the room earlier than checkin time and later on Saturday when we left. Was clean and the beds were comfy, good location short cab or walking distance to central locations.

staff wasn't super nice, but also not too bad. Parking isn't settled, parking lot is terrible, could barely come out.

Location, clean , food was good.

Front desk was not knowledgeable. Didn’t have prayer services ,as was told that there would be. No memorial candles to light for the holiday. Not enough candles to light for the start of the holiday. Schedule of times for prayer services and meals, were not publicized in a timely fashion

The hotel is very well located. The rooms have been recently renovated and were really lovely. The breakfast, even during Passover, was very good. The lobby area is welcoming. We didn’t try the pool but it looked nice. I stayed in this hotel about 8 years ago and it was tired and run down. Decided to try it again because I had heard it was renovated and improved- I am so glad that I did!

Great location. The room was clean.

I understand it is Saturday, but to do 2 Shabbat elevators means that the non religious waited a long time for one working elevator. Sometimes 10 minutes or more

Perfect location to explore Jerusalem

I like everything about the property. It was reasonably priced and had excellent facilities. The service was incredible.

The hotel is beautiful, fresh, and has an ambitious art collection. The breakfast buffet is excellent. The rooms are fresh. The location is excellent. The pool area is nice.

The hotel's gym is large and well-equipped but worn and not in line with the hotel's other facilities. It lacks towels and other amenities.