Excellent communication and flexibility from the staff. It was no problem to reschedule just a couple hours before the new check-in, and everything went very smoothly in general - nothing was a problem. The breakfast is officially served from 7:30, which seems pretty late considering most of the visitors want to leave for the mountains as soon as possible. HOWEVER, the 7:30 only applies if you want something cooked in the morning (e.g. eggs, soup). Everything else (95% of the buffet) is ready at 7:00, so you can actually start breakfast then.

The service was incredibly helpful and nice. The room has everything needed plus the wellness center is clean and relaxing. I also loved the wine I ordered :)

Some foods in the buffer could be fresher or from better sources.

The villa is located 5 mins walking from the train station - novy smokovec. They offer very rich breakfast, dinner, and the wellness is great, access to three different types of Sauna, water massage, and relaxing zone. The room and the toilet are very clean, the bed is comfy. The lady at the reception is great, very sweet, kind, and handling many things at once.

Can’t complain.

Location was a bit off but not too far from the city center so if you are up for a little stroll like we are, it is definitely not a problem. Also the SPA facilities were excellent and since no one else was there we really enjoyed them to the fullest.

The breakfast for 9 euro wasn't that great. So unless you are in a hurry I would definitely recommend to have breakfast at the many options around Stary Smokovec instead for around the same price.

The location of the accommodation is good. We had a good breakfast and a delicious dinner. Staff very nice and helpful.

The room is a bit dreary, white walls, natural furniture.

Nice place. Needs a bit walking to the train station, but its not much. Everything was fine. But did not try the SPA.

Nothing

nice personal, dinner like at home, free parking, quit.

it can be air condition in the rooms and beds can be double.

Correct place with wery kind and hepful staff

the hotel staff is kindly and very friendly

no

Excellent service, nice staff, impecable cleanliness