Location was very convenient to UPR, where I was participating in a workshop. Friendly, helpful staff. The surrounding neighborhood has seen better days but is trying to come back. During the day it has a lot of charm and local flavor. Some good restaurants and cafes. This isn't fancy, at-the-beach San Juan, but rather a genuine local neighborhood.

Some interior issues: Stairwell from ground level to first floor needs railings that go all the way up -- it's a safety problem. Hot water was in short supply in the mornings. No outdoor lighting on one 2nd floor wing is also a safety issue. I could not reach staff with posted phone numbers.

Clean room and beds, nice building and design. It was quiet. Decent breakfast with a reasonable choice of food. Nice and helpful staff.

Distance from the old town and lack of an elevator, which in case of all rooms not located at the base floor may be the case when You have to carry Your luggage on the narrow stairs.

it was CLEAN and beautiful there is a beautiful fabric shop around the corner they only take cash though and so much street art beautifully done by the way, nothings far via Uber but if you do the bioluminescent kayak it’s far but everything else is good

The neighborhood is still up and coming so don’t expect too much with that but the hotel is phenomenal

The accommodations were top notch. The rooms were well kept and clean, the decor from the entrance of the hotel to the rooms were well thought out and done and the value for money, I really couldn't ask for more. Thank you hotel nest for the hospitality we received. A+

The beds could be more comfortable, was ok though

The service of the staff was excellent and everything was very clean.

Regarding the beds, the plastic that the mattresses have made us uncomfortable, it gave us heat. We recommend that you remove those plastics.

Staff was awesome

Small bed, small shower, and hot water weren't working the first day, but nothing I couldn't live without.

Breakfast was good although to choose from, everyone was friendly and very helpful my husband and I enjoyed our stay thank you 😊

First guest. They exceeded my expectations in the coffee

The coffee shop around did not open for breakfast until 8 am. Thank God they had good coffee in the hotel

I love everything about this property. everyone took great care of us. a trip I’ll never forget. I’ll be back to the nest soon. I promise.

I have nothing negative to say about hotel nest

The room and the staff were very helpful.

It was hard for my mother to climb the stairs. The staff did assist us with our bags which was awesome.