This was our second visit to this resort. We went in 2023 October and this year. I think it’s best value for money and comparable to any 5 star hotel where you are charged three times the price for similar rooms. Well done Mercure. Keep up the excellent service and the staff are exceptionally friendly. Dr Haresh Metharam

There was some carpentry work going on and we asked the manager for a quieter room. It was done immediately and we were given a suite instead. This kind of service is generally not given in other resorts or hotels.

Very nice staff (Rini and Ankur who worked in the restaurant were particularly friendly and helpful), delicious breakfast, spacious room, beautiful scenery around the resort...

Not the very best value for money as it was quite expensive during christmas season: WiFi was really bad (low speed, sufficient for sending or receiving messages, but streaming was barely working and WiFi connection interrupted quite frequently), the airport transfer that we booked didn't show up and we wasted almost an hour waiting at the airport, other small details can be improved (e.g. offering more water during the day, installing signs pointing to the restrooms close to the pool as we overlooked them during the first days)

The resort is very peaceful to stay accompanied with excellent staff. The communication with us was excellent and there was no prblm while checkin and also checkout. I would specially like to mention miss priyanka who was very swift and also very kind in carrying out her duties at the restaurant. She was quick to communicate with us and also provide us the breakfast within no time. she also helped us in handling our 8 month old baby. I also had planned a surprise for my wife and it was executed very well.

The rate per night stay is a little high and some concession to be given or else can include dineer or lunch in the same rate in the package.

Excellent location. Great staff, amenities and activities and good food. It is a well maintained property that is located in Divar island which is a blessing. They have fun activities like fishing, Housie, badminton etc and we all loved our stay here. The food served in breakfast and in other meals was pretty good and the staff were very warm. If you have not taken a ferry yet in Goa, get ready for this one. you just drive the car onto the ferry and they charge you Rs 10 for this. we found it pretty fun. the old goa traffic during december is something good to be forgotten. a couple of points to be looked into:- wifi is pretty flaky. we were in 1st floor and we barely had any wifi reception. the regular cellular network is pretty bad here so having a good wifi would be welcome. some door mats in the washrooms are much needed.

wifi is pretty flaky. we were in 1st floor and we barely had any wifi reception. the regular cellular network is pretty bad here so having a good wifi would be welcome. some door mats in the washrooms are much needed.

The property is absolutely beautiful and the staff are really warm and welcoming! The rooms and other facilities are also very well designed and maintained- will definitely return for another stay soon :)

However, there were a few small issues that could have been handled better! The WiFi network seemed to be problematic a lot of the time and the older rooms had some issues with adequate lighting. Finally, it would have been much appreciated if I was informed about the option to not have a bathtub in my room. And while the resort itself is pricey, the other guests were not as sophisticated as I would have expected.

An ideal place to relax and chill in - the pretty ambience, the excellent service of the staff, the facilities were great! Special mention of Christina Roderigue, Rishikesh and Reen from F&B should be made - always ready to help with a cheerful smile and so polite.

Cons 1.The wifi service needs to be improved. Whether guests are relaxing or intending to do some work on the computer in perfect surroundings, they need a steady communication service. 2. The food was excellent but it would be nice if you offered pork dishes too - Goa is almost synonymous with pork vindaloo!

All meals during our stay were exceptional and Satendra, Rini, Ashish, Sinesh & Hlutei were among the most helpful and caring we have ever met on our travels abroad in over 50 years. If we have the opportunity we will definitely visit again. A very relaxing resort and ideal for a peaceful getaway. George & Christie on reception were helpful too.

Nothing.

The place is nothing like anything else. Serene, special, aloof, private and worth every minute of relaxation.

There was nothing negative which I can Highlight. It really was a beautiful stay. The property is really very good and the staff is very humble in every way. I will surely recommend this place to families especially and if you wish to visit Goa in a friends' group, you should consider staying here atleast for 3 nights. Lesser than that will not do justice to your own soul.

The location, layout of the property and facilities therein are excellent,.Extremely courteous staff made the stay even more comfortable and memorable. Special thanks to the chef Arush, restaurant manager Ritik and serving staff members Priyanka and Rini. Overall, it was a completely serene and energetic stay.

Breakfast Buffet was good and varied. Service was excellent, Hlutei, Ankur and the rest of the stuff were considerate and professional. The property is near Old Goa, and Vinod and the reception helped with planning the short excursions. The plants and gardens are well-maintained, so it's nice to walk around the properrty.