The staff was amazing! Every single person we came in contact with was friendly, helpful and were always busy getting things done! There was an older gal that worked breakfast that just loved her job and made sure to make everyone feel like they were special. Breakfast also exceeded our expectations.

There isn't much I didn't like. Maybe a bigger pool or having a hot tub. Our TV had a few issues and having access to more streaming services to be able to log into would be nice. We could only access our Netflix and HBO accounts and there were very few channels on the regular TV broadcast.

The breakfast was really good, The rooms really nice, clean. It looks like after much conversations over the last week and a half they have refunded me for charging me 2 times for one of our rooms.

I got charged 2 times for one of the rooms and it was difficult to get it straightened out. Not sure who was at fault. Booking.com or the hotel.

I appreciate the cleanliness of the room. The hotel still seemed fresh. The thermostat was responsive. They did a decent job with the breakfast despite weak coffee.

The bed closest to the exterior wall was uncomfortable. There were some stained wall spots throughout the unit which is always unsightly. Unfortunately there weren't dual switches on the bedside lamp.

The breakfast was fresh and fabulous. The hot food was nice and hot! There were so many choices, not just the cheap usual hotel fare of cereal and bagels. :-( There was a nice selection of healthy foods and traditional favorites. I wasn't traveling with my husband, but he would've loved the biscuits and gravy. I had the eggs, a muffin, and a yogurt. All was very delicious!

The only thing I couldn't find was a TV guide, but maybe there isn't one in the hotel. I still found plenty to watch on TV!

Loved the breakfast, staff was awesome, cleanliness was excellent, room was spacious, bed was comfortable, room for office work, staff was prompt on requests. I think the location is second to none.

Hard to say, it was really a nice stay, but if I had to be really picky, this would be the things would have improved the stay. the exhaust fan in the bathroom ran all the time, really wish I could have turned it off. The mini fridge had a sound that resembled an alarm clock going off in the next room. Turned out it was the compressor, so I just unplugged it. Also noticed the mini fridge was not very cold but didn't matter since I unplugged it to resolve the sound.

The hotel was great, I would stay again. Clean, quiet, comfortable. Breakfast had a number of choices and all good.

we stayed on the third floor so a little noise from the room above in the morning.

This is our second stay at this hotel, and it is well worth driving a few miles off the interstate to stay there. Excellent staff, super clean, the most comfortable of beds, delicious breakfast. We just love this hotel, and arrange our regular Minnesota trip so we can stay here.

We don't have a single complaint.

Very good breakfast! Unfortunately the juice machine was out of order it would have been nice if the had cold water available! I had to run down to the exercise room to get a glass of cold water. I’m not a coffee drinker

See above comment

It was tastefully decorated and sparkling clean. The room was beautiful and spacious; the bathroom met the request we had messaged the hotel--it had a walk in shower. The breakfast provided was high quality and we loved choices that were better than the usual breakfast fare. The staff was friendly and effective.

Nothing! This hotel exceeded our expectations and was very reasonable

The facility is very nice. Brand new.

It is hard for me to believe that a hotel in Eau Claire costs more than a hotel in downtown Minneapolis. Shocking. Way too expensive.