Finding the hotel was straightforward with the satnav, and upon our arrival, we were warmly welcomed by a friendly receptionist. (All other staff were just as friendly and helpful.) There was plenty of parking available on-site, so we didn’t have to worry about finding a spot, even if we arrived late at night. My wife and I stayed on the first floor of the annexe, and it was pleasantly quiet throughout our three-night stay, aside from the occasional banging of corridor doors as other guests let them close rather than shutting them gently. Our room was clean and spacious enough for our needs, with comfortable beds. The only minor issue we encountered was the shelf above the sink, which was positioned so low that it made it difficult to get close enough to wash our faces or brush our teeth. However, even though we were in one of the furthest rooms from reception, the Wi-Fi connection was excellent. We also appreciated the complimentary bottles of water during the hot weather—it was a thoughtful touch! The town centre of Andover is just a few minutes' walk away, making the location very convenient. Plus, there are several public footpaths nearby if you want to escape for a bit. Would we stay here again? Absolutely! We have family living further along the A303, so if we can’t find a local hotel closer to them, then we would definitely choose to stay here again.

Nothing

Fantastic value for a quiet, clean and comfortable stay. Lovely leafy location but very convenient for the town centre. Very friendly, helpful staff. We had a minor issue with the door handle to our room and it was fixed immediately. Can't fault the Best Western, they did a great job.

They only offer a continental breakfast, but for the price of the room (I paid one third of the price of the Premier Inn and Travelodge for two rooms for one night) I really can't complain!

The venue is in a very nice quiet location, surrounded by lovely trees, greenery which is a great plus for those who wish piece and quiet. Very comfortable and big king size bed.

The breakfast selection could be improved. The pastries seemed to be bought in a local supermarket, croissants didn't seem to be freshly baked either. Also missed just regular still water on the table.

Great staff. Efficient communications. Helpful. Nice quiet room. Very comfortable and clean. Breakfast and coffee was good.

Breakfast was OK. The cold meats and cheese were great. Fresh bread rolls would have been nice option as well as toast. Lots of choice though. Scones and clotted cream for breakfast? Not for me, but nice idea.

Good location, peaceful with nice walks Bottled water in rooms Space to store clothes Easy to find, Good signing. Staff helpful and friendly.

- A second chair in the room would have been useful. - The light over one bed didn't work. - Having to get out of bed to switch lights over beds on and off.

The location was great we took advantage of the country walks. It was also close to shops and restaurants about 5 drive.

The room was basic and could do with an upgrade the shower although good it leaked onto the floor there was a musty smell in the room on arrival.And we could have done with a small fridge.

it was just a hotel room and I do not see why I need to write 2 or 3 sentences, are you going to pay for my time? I think not so this will be the last review I will write.

room ok but the air con did not work, I spent an hour playing with it and managed to get the fan to blow air which was better than nothing but not much.

Attractive breakfast room and good selection. Good to have a kettle and well-stocked tea/coffee. My room had a bath. Very quiet. Helpful, friendly staff

I had expected to eat there. It wasn't clear that this was not possible. The WC did not work well Wasn't sure if the room door was properly closed.

Location excellent. easy walking distance into town. Staff very pleasant.

Continental breakfast not to our taste, so we did not eat in. No food available in the evening so one has to go elsewhere. Plus an extra £10 per person is quite steep.

Very clean comfortable room. Fluffy towels. Tea and coffee available

Very basic continental breakfast for £10. Cereal, croissants and toast. Instant porridge pots, though hot porridge could be ordered. No yogurt. Apples the only fruit on offer