The building is beautiful. The rooms were very well furnished with super comfortable beds and comfortable seating. The kitchenette was comprehensively equipped and even had a dishwasher. Very clean and well prepared rooms. We had read some negative reviews in terms of atmosphere, lack of toiletry products, reception/ pool opening times, and lack of air conditioning. We had no problems at all and we were staying in the very hot weather, first two weeks of August. The reception staff Melissa and Sonia are so welcoming and the maintenance staff very pleasant indeed. Reception was open all morning and from 15 -18hrs . Excellent tourist information area available 24 hours. Free bicycles on site. There was an excellent high output fan, which we only needed to use on two nights, and it was more than sufficient. As this is a magnificent old Victorian building, there are shutters to protect against any rise in heat. A complementary kit contained a toilet roll, eco dishwasher tabs, washing liquid, cleaning liquid, and a sponge. The Monoprix supermarket was an 8 minute walk. We did not use the breakfast area as we enjoyed walking through the little park and taking the lift down to the boulangerie. Everything including the local area, the Residence, the customer service and restful environment was very, very good.

Perhaps the pool could have been open from 10am instead of 11am, but this is only a minor thought, the sun was on the pool area from 11am to 7pm.

Hospitable staff who gave excellent suggestions about the area of Arcachon during the reception. Luggage carts are available to transport your luggage from your car to your room in one go. An elevator is available. The room was clean. Our studio had an outdated style bathroom and kitchen, but everything worked properly. We mainly used the large refrigerator and dishwasher. We also used the coin laundry and it worked well (cash only). Our room was at garden level and had a new little terrace, nice for taking breakfast outside (we did not buy the breakfast option). We enjoyed our stay.

There was not enough light at the kitchen counter, located in a dark niche in our studio.

This place is an absolute gem. I had stayed in the centre of Arcachon previously and wondered if this would be a bit far out? Once you discover, thanks to exceptionally helpful reception staff, the short cuts into town, it's perfect! The room was spacious, comfortable and clean. The whole ambience of traditional France is only enhanced by the freshly decorated interior. I literally wanted to live there!

Nothing to dislike in my opinion. Just wish I could have stayed longer!

Easy free parking was a great attraction in this busy holiday town. It’s up the hill but there is a lift in the nearby park that takes you to town Centre level. Its a spacious property with fantastic staff. Easy disabled access via side door that’s not in the photos. Secure room on ground floor bikes that also has charging for electric scooters and bikes.

Room was large but a bit dark. No air-con but large doors onto a Juliet Balcony for air.

This wonderful hotel is located in a beautiful residential area where you will find many stunning 19th Century Villas. To get to the centre of Arcachon you have to walk through Parc Mauresque and takes about 15 minutes. This is an elevated area and walking back from town is a nice challenge. The hotel reception was very friendly and informative. Our stay was out of season so we weren't surprised to see renovations taking place on both the inside on the inside and outside. There are many villas in the area so take time out to walk around the side streets. Free wifi and off road parking was a bonus.

Nothing, everything was perfect.

Location was the best part and the outer part of the building. Parking available, spacious room, balcony.

Breakfast was not value for money. Only one roll of toilet paper given for stay of more than one day (even though communicated in advance, I still find it very strange and unreasonable!).

Lovely period property in a charming part of town. Nicely designed, spacious room with useful kitchenette.

No cleaning or clean sheets even though we spent 9 nights. Swimming pool was cold.

Well equipped apartment, additional fans was welcome - pool nice to have - location great. Huge thank you to Helene in reception - she is so very helpful, friendly and great with languages. 👍🏻

A few more sun beds - more terrace seating and tables would make it better.

Very quiet surroundings among beautiful buildings. Close to beach and shopping via park. Very welcoming reception.

No ventilation in bathroom and thus a bit moldy in one corner.

Room facilities and comfort great. Staff very helpful and friendly. Good location.

More outdoor seating on the terrace and round the pool would have been great.