Dear Jumeirah Port de Soller Team, I am delighted to share my positive experience from our recent stay at your remarkable hotel. The hotel's location is simply stunning, offering breathtaking views that provided a serene backdrop to our stay. The exceptional amenities offered were top-notch, contributing to a sense of comfort and luxury that truly defined our experience. In addition to the physical aspects of the hotel, the professionalism and courtesy exhibited by your staff made a significant impression on us. They displayed a genuine commitment to ensuring our comfort and satisfaction, attending to all our needs promptly and efficiently. Specifically, I would like to extend my gratitude to Ms. Isabella from the hotel management team. Her professionalism and dedication to guest satisfaction were truly remarkable, embodying the excellent customer service Jumeirah is known for. In summary, our stay at Jumeirah Port de Soller was a memorable experience, marked by comfortable luxury, excellent service, and the beautiful surroundings. We look forward to the opportunity to stay with you again in the future. Thank you for your outstanding hospitality.

Wonderful facilities and immaculately clean. Reception staff were super helpful and welcoming. Excellent staff in the restaurant at breakfast - which was also amazing.

The only negatives were that around the adult infinity pool it felt like the staff were motivated to sell. In other parts of the hotel (room and gym and spa etc) you have access to drinking water but at the infinity pool it’s one small bottle per day. This makes you feel a little uncomfortable if you want to spend the day by the pool and have to think about how you can stay hydrated without buying expensive water.

superb service, restaurants are all extremely good, we stayed in junior suite on sea side and that was one of the nicest rooms we’ve had in our travels, friendly personnel, good communication / quick replies / personal wa. loved the hotel.

only thing missing is the private access to sea / access to sea - this part of Mallorca has really rocky shore and getting yourself to quick dip to the sea was quite adventure BUT the three pools and spa more than compensate for this.

As usual with the Jumeirah brand hotels, this one was exceptional as the others we have stayed in Dubai. Great service from the minute you walk in the door. Cold towel, little gifts for our kids, welcome drink and just overall friendliness and kindness. They make you feel right at home. The hotel is located on top of spectacular cliffs over looking the port and the beautiful sea views. The rooms are great size for the cost and of course in this hotel the views only enhance the overall room experience. We’ll be back to this hotel next time we’re in Mallorca, perfect for our family or if just traveling with your significant other. Whenever we see the Jumeirah brand we associate it with 5 star luxury and this didn’t disappoint.?

Stunning position over the sea, overlooking Port of Soller Amazing breakfast Super service and staff, really gentle with a great sense of service

Family Pool not really at the level of a 5-stars Very big property: needed 10 minutes walk to get to the room pricing, some other great properties/locations (i.e. Portugal) are more competitive

In summary, Hotel Jumeirah Mallorca offers a perfect blend of luxury, natural beauty, and outstanding service. The breathtaking views, serene surroundings, and the dedication of the staff made our stay an unforgettable experience. I wholeheartedly recommend this hotel to anyone looking for a relaxing dream vacation in Mallorca.

Amazing experience at the Jumeirah. Room, view, fantastic food in all restaurants, cleanliness and friendly, courteous staff who can't do enough for you. The pool and spa were out of this world and not busy. Interesting area of Majorca with beautiful villages to visit and lovely drives through the mountains. Would love to return.

More frequent shuttle service to and from the Hotel to the Port. Cheaper car parking at the hotel (but you can find spaces outside).

Stunning view of the sea and land, from pool, room, dining and bar areas. Staff are consistently polite and helpful. Food is of the highest quality, as is the spa experience. All in line with what you would expect from a hotel in this price bracket.

It would be helpful to have a place to buy essentials such as sunscreen, insect bite cream and favourite ice creams/lollies (not just cornet cones and ice cream by pool).

The staff were amazing and breakfast was exceptionally good

Hotel had dreadful smell The restaurant food was too expensive and the bar food was disappointing especially when you can go to top restaurants in harbour and pay considerably less. That’s a pity

The staff were amazing. From Zoe at the pool side bar who could not do enough for us, she was amazing to Mayra at breakfast who looked after us every morning and I have to mention Fernandez and Maria at dinner. The staff make the hotel the wonderful place that it is. Looking forward to our return visit.