Breakfast was great, and easy to set preferences for the cooked food, thanks Yoshi. The Chateau and the hosts were always warm and welcoming, especially Yoshi who even assisted my very rudimentary Japanese. Was an easy walk to the bus stops for the ski fields, the bus stop was either the first or second stop on the trip to the fields so getting a seat was not an issue.

Not a bad problem as we were always warm enough but a room heater with a better thermostat would have been nice. It may have been me but, I could only get it to turn on or off, it just meant more times turning it on and off. A good thing is that you can be picked up and dropped off at the start and finish of your stay, didn't see this on the web site so only got to use the drop off; might be good to mention this in your site.

Yoshi was extremely friendly and helpful during our stay. She gave us tips with snow gear hire and told us we could get the rental shops to deliver the gear to our accommodation so we didn't have to carry them back over a 15 min walk back in heavy snow. She also drove us to the bus terminal on our check-out day because we weren't able to organise a taxi (it was too busy). Rob & Yoshi also cook is breakfast every morning plate by plate so it always comes out hot with just the right portion as well. We felt very looked after with them!

The only draw back is the location is a little hard to reach without a car

If I could give 11 out of 10, I would. Yoshi and Rob went over and above to make sure we were looked after, from picking us up from the bus station to dropping us off at the restaurant for Christmas dinner. The breakfast every morning was hot and tasty. The location is close to a couple of ski shuttle bus stops. Echoland, with its restaurants and bars, is 5 minutes walk. The rooms are not luxurious, but they’re cosy and you have access to a little sitting room. This honestly felt like home for a week for us and our adult kids.

Rob and Yoshi are wonderful hosts who went above and beyond for my family. They accommodated breakfast for our fussy toddler and made us feel at home. Fantastic location for the ski fields. Would definitely recommend this place to anyone travelling the area!

We throughly enjoyed our stay!! The facilities were great, the location was perfect, Rob and Yoshi were always super helpful and the breakfast each morning was such a bonus. Would definitely recommend!!

NA

Yoshi and Rob were fantastic hosts and super helpful with advice and recommendations around the area. Free breakfast was great and they also kindly picked us up from the station on arrival and departure. Thanks for the great stay

Excellent location, Rob and Yoshi made really good recommendations for mountains for us beginners. 10% off at Lion rentals because we stayed here and then Yoshi took our gear back for us so we didn't have to worry!! Breakfast was always delicious and it was nice chatting to other guests who you often see coming in and out.

Breakfast was great. Location was a short walk to bus routes that will get you around the area, and a short walk to the smallish Echoland retail scene.

Without a car, you are mostly limited to the local Echoland village scene, however this is a feature of the village and not the hotel itself. Taxi and bus service won’t provide reasonable options to explore other villages. Be prepared to take multiple busses and wait for limited schedules to ski resorts other than Happo-One.

Rob and Yoshi were wonderful hosts. All the facilities and amenities we needed were provided. Breakfast was great. The location was a 2 minute walk to the free shuttle service.

So cute!! Very homely and friendly. Short walk to echo land and shuttle bus stop just down the road for ski resorts. Nice wet room for drying snowy gear. Staff were more than accommodating, delicious breakfast and pick us up from the station and drops us off.