Perfect location for excursions on foot to the Old Town, walks/jogs by the lake, good connection to the public transport, perfect view from the room with Alster view, 2 of 3 receptionist I dealt with very professional,

Queues by check in and check out, tap in the bathroom is installed too low for comfotable hands washing cleanliness - daily cleaning consisted of constant change of towels (which I didn't wish for) and making the bed, dust under the bed and sand under the bank has been there when I arrived and when I left. Similarly the tray with kettle and cups doesn't seem to have been cleaned, at least not throughout my 4 day stay, though the cups were cleaned.

Superb breakfast, wonderful view over the lake especially from the restaurant. Great staff all very helpful and the cleaners who looked after the room.

The hotel is positioned near the centre which use to be easily accessible by walking, but this time there are some major changes going on where the rail network from the Hauptbahnof crosses the Alster, so the usual walk is blocked, while work continues. T This made the walk longer having to avoid the work area and didn't help access for a taxi to and from the hotel. Not sure how long the work will be continuing, but it has been ongoing for quite some time. Remember as you are staying at this Hotel, you get free rides on the Alster boat, it leaves Junfernstieg every hour and goes under the rail bridge from the Inner Alster to the Outer Alster, so is unaffected by the work. The first stop is Atlantic, which is only 5 mins walk from Le Meridien Hotel.

I had a wonderful stay at this hotel. The location was perfect, close to all the main attractions, yet in a quiet area. The staff were incredibly friendly and helpful, always ready to assist with any request. The room was clean, spacious, and well-equipped with all the amenities I needed. The bed was very comfortable, ensuring a good night's sleep. I also enjoyed the breakfast, which had a great variety of options to choose from. Overall, I had a fantastic experience and would definitely recommend this hotel to others.

The only downside was that two of the elevators were out of service, which caused long waits for the one that was working.

Exceptional breakfast experience with many goodies serving all needs. Splendid view over the Alster and just a perfect way to start the day. Staff were friendly, service orientated and helpful, attentive and accommodating. Loved it.

There is only one thing, it is the lack of a hand shower, which I miss in the tub and in the shower itself. I suppose as a lady I may not be the only one, enjoying the water where I want to have it instead of where it kind of pushes me to experience it.

Breakfast was outstanding & the staff quite impressive. Spa was immaculately clean & quite Zen. I swam at 7am & it was nice & quiet. The sauna & steam room were perfect. Like the bath tub, old fashioned style free standing. The design of the guest rooms is lovely with soothing colors in the bathroom & bedroom.

I was going to arrange for a massage, but needed to email or call & I was out touring during the day, so I couldn't manage it. Would have been nice to have been able to arrange directly in the spa or at reception. Was a shame to have missed it.

Friendly staff, very good buffet, helpful staff, nice big bathroom and great big shower, good that shower not in bath and that shower easy for older people to get in, nice view from restaurant, like the idea of door bell that is super

Room could be bigger, bed for teenager a bit low and duvet cover too short. Light not so good, had to put on to many to have enough light to read, usb plugs missing, door by shower would be good because toilet got wet. Plugs

The Meridien exceeded my expectations. It was spotlessly clean with a very big room for 2 people and had lots of good quality toiletries. Daily room cleaning. The staff were so polite, friendly and welcoming. The spa was perfect when you needed some rest and relaxation. And on top of all that we got a complimentary boat trip and cocktail! Highly recommend.

I would struggle to find anything.

Our room wasn't available until like 4pm, but the reception gave us a voucher for free drinks while waiting in the lobby. Plus, the lady in Latitude bar, Anna?, was so nice and accomodating. Gave us complimentary macaroons cos it was my birthday. Staff were brilliant. The room was spacious, very clean. Sockets near the bed. Just perfect. Worth the wait.

The bedsheet was a little bit rough.

The hotel is very good, the room was clean; everything necessary was in the room. Nice rooftop bar and restaurant with the view. Great location, close to the main train station. The room had yard view, so it was very quiet.

Nothing from the room or facilities point of view. The only comment is a pricy breakfast that made us having a breakfast in another place.

1. Great location near the lake and a short walk from the train station & city center. 2. Nice breakfast with a truly amazing view. 3. The room was clean and as described, with a spacious bathroom and a large comfy bed. 4. You get a free entrance to a photo museum and a free hop-on ferry ride on Alster Lake with the hotel's key card. 5. You can rent a bicycle directly from the hotel (reasonable price, normal city bike).

1. The Wi-Fi was not working, neither for me nor my girlfriend, on our phones and laptops. Not because of a weak signal but because of a broken authorization mechanism — it would connect one out of ten times, and then disconnect after five minutes. The staff could not help us; all we got was "It usually just works...". I would not recommend it for a business trip if you plan to work; the cellular signal was also not very strong in our room. 2. The lines at the reception (for check-in, check-out, and any questions) are long. Too long for a 5-star hotel, IMO. We spent ~30 minutes waiting to check in on Thursday evening. On Friday, I've seen a twice longer line. 3. The TV was not a smart TV — no Netflix/Prime, just cable. 4. Overall, did not feel like a 5-star hotel. Good 4-star — yes.