Lovely big room, very clean and good value. Super easy to find right off the metro at Unseo, come out exit 1 and look up! Well lit and very safe feeling area to make your way to the hotel. Friendly helpful reception staff

The shuttle! Just as well it was easy to find from the metro as it was very difficult to book the free shuttle and then impossible to find at the airport. Just make sure you get some cash on the way through the airport, walk through following the signs and buy a ticket at the machine.

As most may do, we've picked this one to stay one night before flying from Incheon Airport, so we wanted to have it comfortable, clean, close to the airport and still quiet enough to get proper sleep. This is what we got and even better than expected. Modern, spacious room with a washing machine, large comfortable bed, spacious, modern and very clean bath, the option to cook something (we did not), all directly at station so we jumped at the local airport (Gimpo), jumped into the AREX and traveled (more or less) directly to the (well hidden) front office of the Golden Tulip. All around the hotels you'll find everything you need: shops, bars, restaurants, cafes, DAISO, ... Breakfast in the hotel was good, likely one of the best (western) we've had in Korea so far. We've had enough time on the day of checkout, so we left our baggage in the hotel (for free), jumped on the bus, went to see the lovely coastline with even a SEA SIDE RAIL BIKE track (google: yeongjong sea side rail bike) and got a free airport shuttle to Incheon Airport from the hotel in the evening. All in all a great experience.

It was hard to find the reception at first, so if you read this: When coming from the station, do NOT take the first entry into the hotel (this is for the apartments only) and do NOT take the escalator upstairs but walk straight on through the patio into the second entry. There is the reception. The shuttle bus starts directly in front of the reception. It was also quite a bit noisy, even in the patio with windows closed, but this was more because of the party-people than planes/ street... anyway it was still ok.

During my recent trip to Korea, I stayed total 2 nights in Golden Tulip Incheon Airport Hotel, 1 on the night of my arrival, and another 1 on the night before my departure. Each of the stays gave me very contrasting experience. The night before my departure, i checked-in to a seems to be newly renovated room, with modern bathroom, separating wet/dry area, electronic bidet, everything was very good, but this was not the case for my stay on my arrival. But overall I'm satisfied with my stay in this hotel and would recommend to anyone having an early departure from Incheon airport due to the ideal location just beside Unseo Station of Arex all-stop train.

On my arrival (late night), i was given a room with very poor bathroom, where there's no door/shower curtain to separate the shower area and the dry area, causing the whole bathroom floor is wet the entire night. And the basin using a lousy sensor water tap which was extremely annoying coz the sensor is not consistently working and it is difficult to even wash my face, and the toilet has no bidet as listed in the bathroom facility.

Room was big, bright and had everything we needed for a 2 day 1 night layover. Housekeeping left us a bag of clean towels and bottled water when we had the ‘do not disturb sign on’, excellent service. Shuttle service was a bonus. Location is good with eateries and supermarket closeby

It was still cold at 7°C outside and the room temp was cold and temp set at 22°C. We were told that heating doesn’t come on till 6 pm and it didn’t happen. I couldn’t sleep due to the cold and there were no spare blankets. I guess I could have rung for one. Some of the staff didn’t speak much English but they were willing to help. There’s one particular male receptionist that continued to ignore us for good few minutes and pretended to be busy with the monitor. I had to excuse myself and asked if there was something else to help. I suspect he didn’t speak any English and I would have be ok if he had attempted to say so in Korean. Every other staff member attempted to communicate in broken English and Korean which is fine.

The location and provide the free shuttle. Room is big and very comfortable

The staff, in general they are OK. But at the check in the front desk didn’t mention need to book in advance for the next day’s shuttle to airport, maybe they mentioned somehow. Next morning the driver asked the tickets for shuttle, I told him that I don’t have it then can I still take it? then driver kept saying tickets, so I went back to front desk to ask for it, instead give me a one ticket, the staff said I should reserve last night.. ok, I got it, but it obviously there is still space on shuttle and the shuttle is leaving in 5 mins.

Great stay for layover before flying back home

We booked three rooms before flying back home—this is my second time staying here. Unfortunately, during checkout, we encountered a front desk staff member who was not customer-friendly and showed no sign of a welcoming attitude. It was disappointing, especially compared to my previous experience. I strongly urge the management to provide proper training to staff, especially in customer service and communication skills, to ensure guests feel valued and respected. I’ve traveled to many countries and generally have had great experiences, especially in Korea, which I truly love. However, this encounter left me disappointed.

Room is spacious, clean and well equipped. Although we stayed for only one night, we felt very warm welcomed and comfortable. Staff is super helpful, they’re patient and always smiled. They helped us with printing some documents for our flight and with rebooking the shuttle bus very last minute! Location is great, right next to Unseo train station with Airport Railway Train, many restaurant nearby and convenience stores - including one right in the building Shuttle service is also very convenient, big bus that goes to both Terminal 1 and 2 Definitely recommend to those who wants to stay here before or after flight!

The hotel is really nice, the rooms spacious, big bed, big TV, big windows, clean and comfortable. We only stayed one night though on the way to the airport. The free shuttle takes 15-20min to Terminal 2 and 30-40min to Terminal 1. Very convenient.

The shuttle driver was on his phone and seemed overall very tired and sleepy (even though this was in the afternoon). That didn't make us feel safe. So, it would have been great to keep an eye on them. The hotel was great.

Close to AirPort. Just in front of Unseo metro station to airport and to the center of town. Free shuttle bus available. But not only airport. Take a relax and visit the wonderful Island Muui Dong and the Hanagae Beach, about 45 minutes from hotel by public bus. Just ask to hotel staff. In the Island there are some wonderful landscape, beach and trails on the mountain, as well as a terrific tide, where the sea goes back for about 2 km!!! And we can see many people as well as thousend of birds collecting different mind of shells. A really great experience.

I reserved a superior room, but it wasn’t like the description. So the staff gave me a couple of free breakfast for compensation because there was not other rooms available. I think the hotel must pay attention to the description of rooms. Great staff overall.

The room we stayed in was rather large, the bathroom was nice, the bed comfortable, and our room even had a clothes washer which was great in the middle of our long trip!

Even though we were on a high floor, being so close to the train station and a big intersection meant we had a fair bit of traffic noise. Nothing some earplugs couldn't block out though! We also booked this hotel because of its proximity to the airport and the airport shuttle, but then only realized upon check-in that the first shuttle doesn't depart the hotel until 6am. Given we were traveling during the holidays, this wasn't enough margin for our 7:30 flight which was pretty frustrating.