The breakfast really nice and well presented The staff were very helpful and friendly The beds very comfortable

Only one thing is that we ordered a meal to have in our room but never came it just kept pending so after an hour we cancelled it not that it was going to come anyway so it seemed

The interior design is stunning, beautifully incorporating local traditions into the decor. Access to the spa is included in the room price, which is a wonderful addition for relaxation. For those looking for extra pampering, massages are also available for an additional fee. Breakfast is diverse and offers a delightful selection of dishes, including elements of national cuisine and delicious local sweets. The staff at the reception were incredibly kind and helpful, making the check-in and check-out processes smooth and pleasant. Free parking is a big plus, especially for travelers arriving by car.

Breakfast ends at 10:00 AM, which is fine, but we had an uncomfortable experience when we stayed a little longer to finish our meal. Around 10:10, a staff member approached us, reminding us that breakfast was over and began clearing our plates while we were still eating. It felt a bit rushed and awkward, especially since other guests were also finishing their meals at the time. I don't think it should be like that. No matter where we stopped, we were always given the opportunity to finish eating in peace

Breakfast offer was excellent. Room was cozy, it had all you need for a few days' stay. Pool and spa are great option to relax after a business or sight-seeing day. The staff was very helpful - I got extra pillows in matter of minutes, got great recommendation for dinner & drinks places near the hotel. Rooftop bar was a great experience, once the fog cleared out.

They don't serve alcohol anywhere on the hotel premises, not even in rooftop bar. Non-alcoholic mocktails are served only in the bar downstairs - at least they should serve them up above too.

I had an absolutely wonderful stay at the Ibis Hotel! From the moment I arrived, everything exceeded my expectations. The staff was incredibly friendly and helpful, making me feel welcome right away. The rooms were clean, comfortable, and well-equipped with everything I needed for a relaxing stay. The hotel’s modern and cozy ambiance made it a perfect place to unwind after a long day of exploring. Breakfast was delicious with a variety of options to choose from. I couldn't have asked for a better experience, and I will definitely be returning. Highly recommend!

Honestly, I loved everything about my stay and have no complaints at all!

Excellent location if you plan to visit not only the Sarajevo city center but the surroundings as well. Large and comfortable room. Spa center with saunas free of charge. Good breakfast. Large parking.

Nothing special except some tiny disappointments. A strange policy with welcome water bottles. It is in the glass bottles and is not renewed during your stay, but these empty bottles should remain in the room (2 weeks in our case). I had to find a place to hide these bottles from the child to avoid their breakage. Breakfast is the same from day to day. It's really good for short stays, but for long stays, it might bother you. There is some kind of downtime during breakfast when the meal is not renewed and plates are almost empty, but they might bring new food when breakfast is always ended and start to take it away at the same time. It looks like it's the management issue, not the kitchen.

The staff was exceptionally helpful and friendly. The reception experience was professional and welcoming. As a solo traveler I value safety and I was not disappointed. The Caesar at the hotel restaurant salad was delicious. The gym is clean and the pool was a bit cold but refreshing. Saunas were clean and well maintained. I would definitely recommend this hotel. I had a great stay and felt cared for. It’s a bit far from the city but you have a tram station directly across the street! I’ll be back :)

Staff are very friendly breakfast is good bed is comfortable the restaurant on the last floor is SUPER NICE location is good if your here for work and have a car small shopping mall 5 min walk they mentioned that the spa was open and fitness center but i did not have enough time to visit

far from center room need a little more cleaning

It’s a very stylish comfortable hotel, I just loved its design, we wanted to prolong our stay but it was fully booked.

We came for breakfast just about 5 minutes after it was finished (it’s until 10am) and almost everything was cleared and put away very quickly so I started asking the waiters if we could have more breakfast and twice got "no it's done", gladly their chef, a very nice lady heard I almost got pissed, came up to me and asked if we wanted an omelet or something, I agreed so finally we got a delicious omelet and a big plate with fruits and some snacks. I really appreciated her willingness to help us feel better.

Very nice and big rooms, comfortable bed. Quite close to the airport and a shopping center. A bit from the city center. Has a big car park.

No ventilation in the room, so we had to open the windows and that made it a bit noisy. The food in the rooftop restaurant was not great, and just a heads up- they do not sell alcohol.

The staff were friendly (particularly the breakfast staff!). The rooms were exceptionally clean and very nicely furnished. I particularly like the traditional style čilim carpet and the room numbers — it’s great to see local influences in design.

Nothing in particular. The only thing to note is that the hotel is a distance from the old centre of Sarajevo so you will need to drive into town or grab a cab.