The staff was incredibly friendly and welcoming. The room itself was clean and nicely furnished, the bed was comfortable and very nice to sleep in. My room had everything I would need, and I felt super comfortable staying there. I was worried that it would be noisy at night, but I didn't have any issue with noise - the window was soundproof enough that I didn't hear anything from outside.

The breakfast, unfortunately, was a bit of a let-down. The booking profile showed an incredibly rich buffet breakfast, which I was so much looking forward to, that it was half the reason I booked the hotel, but when I got there, it was just a menu of pre-set breakfast portion options. It wasn't bad in any case, but the profile did set up unreasonably high expectations that were not matched.

The staff at the Orange Hotel were attentive and helpful. The rooms we booked were comfortable and clean. The breakfast was delicious with a variety of options; meat eggs, bread, and cereal. The location of the Orange Hotel is excellent for shopping and eating. We enjoyed walks in the neighborhood and along the river. The overall experience was great.

A drawback was the lack of hot water the evening we arrived. Although it was quickly addressed, it took overnight for the boiler to warm the water for showers. One other issue was the "fresh" orange water, had been left too long and was rancid. Both of these things were addressed and fixed as quickly as possible.

The proximity to the airport is a huge plus if you are staying here because of your flight. Since the hotel is located in the centre of Ilidža,you will be close to everything, from shopping centres to restaurants and pharmacies, as well as tram/bus station and taxi stands. Room is spacious and clean, breakfast is up to the standard.

If you are sensitive to sounds, beware that the airport is nearby, and so are pubs. I was, however, expecting this, and came prepared with earplugs. The room (as in almost every other hotel) was warm, AC did nothing, I had to open the window and let in some air and some unfortunate smells (a lot of food places around, smells do come in).

Cozy hotel, excellent breakfast, great location, but the real gemm of this hotel is the staff. They are all professional, helpful and friendly. I'd like to especially thank the lady on the reception for really try all and her best to help us with some documents issue, she really looks after her guests. This is what makes a home away from home while visiting the amazing Sarajevo.

Very friendly staff, we had to leave for airport super early and couldn't make it to breakfast, so they arranged for lunch boxes for us (btw they were very nice). Room was very spacious (though a bit weird with windows all around). Comfy bed, clean bathroom.

There's already some wear and tear in the room, though the hotel doesn't seem that old. Parking is quite a walk away and not very easily found. We had to call the hotel and they had someone guide us.

Spacious room, the lady on the front desk was very kind. Located in a vital area where cafes and restaurants. Breakfast is good.

Only the noise and music coming from cafes down the street until midnight. And no parking area which is not available near the hotel, even your driver when drops you off or picks you up it’s a bit unpleasant…

The hotel is placed on a pedestrian street, it provides with underground parking at a close location. Rooms are clean and very big, but you can hear the guests from the other rooms (we heard the TV from the room next to us). Overall, it was a good stay.

We didn't like the breakfast, it does not have many options to choose from and we ended up not eating anything because we didn't like the taste of most of the products. This may be a matter of taste.

The staff super friendly, hotel very nice, modern, clean. Breakfast reall good.

Its hard to find with navigation, parking is short walk away, but staff excellent and helpful. If the patking was near the hotel, it would be a complete 10.

Location

1- You have to take your lagged by yourself 2- Staff can open your room while you’re inside there. Unfortunately; doors don’t have lock that prevents staff from opening doors while the guest inside.

The connecting rooms were perfect for our family with 2 teenage kids. When 1 of us went to the desk, they sent someone out to help park the car. The location was good, near a pedestrian area and a multitude of different restaurants and even a mall. The rooms were spacious with nice beds. Breakfast was good.

Front desk staff were hard to find at times.