The "Terme" Hotel offers an unforgettable stay in nature. The accommodation is extremely comfortable and the interior exudes elegance and warmth. The hotel's location is absolutely perfect - surrounded by beautiful nature, with the proximity to interesting amenities adding a special charm. The staff is extremely kind and accommodating, but I would especially like to mention the receptionist Emir and the manager Edita, who made sure we felt at home throughout our stay. Their kindness and professionalism are truly something rare. I would definitely recommend the "Terme" to anyone looking for a peaceful getaway in nature, with excellent service and comfortable accommodation.

Edita's friendly welcome and conversation she called me by name, which made me feel even more at home and closer to the place.It was already my favorite last year too. A large bowl of welcome cake was provided in my room. I was very touched. Overall, all the workers I met they were kind and restaurant workers were also paying attention to me. I was last year for the first time and this year for the second time, because everything is perfect there and everybody it is so warm. the small stream in front of the hotel and the small bridges make the place even more fabulous. Next year I will come back again. Thanyk you Edita and every staff.

There was no such things .

This is not just your regular hotel. It provides many exceptional services that you can't find in just a common hotel. Staff was really pleasant and was there to answer any question that we had. The hotel offers free parking along with a pool and a security on site. The hotel also had exceptional spa services that helps you rejuvenate after a long day of work or walk in Sarajevo. I would highly recommend this place and plan to keep coming back when I visit Sarajevo in future. Thank you..Sanel

Thank you reception .stuff .cleaner . restaurant everything was excellent The hotel in great location opposite the river. Reception was very good welcome us and when we go the room Sebring for us Bosnia sweet as I welcome to the free and there was look after us clean the room every day and the stuff very friendly she asked if you need any help of just contact him inside the room was cattle tea coffee sugar everything it was a great thank you

Actually everything was excellent

location and size of the rooms

i booked two rooms adjacent to each other. There was one problem of one of the bathrooms. The water in the shower didn't go into the drain. The water accumulates each time I take a shower and takes a few mintues to drain! I didn't ask them to fix it, anyway.

reception staff were very nice and helpful . They were professional in their dealing with customers and helpful in accommodating request especially Ameenah and Adita. Certainly, I’ll stay their again.

Breakfast buffet could be better with more food options. Also AC in the rooms is fine but might be an issue in hot days.

The mattress is excellent The hotel is for physical therapy so you will see alot of patients and elder people. The location in ilidza best part in sarajevo Nearby resturant and cafes

The breakfast is crowded.i personally go to surrounding restaurants

Great location, peaceful, green area. Several services offered. Easy and fast booking for the services. Great cleanliness.

It wouldn't hurt the staff to smile a little to the guests when delivering a serive and welcoming and helping guests. In a service business that is kinda required.. Unfortunately, the food in the morning buffet wasn't looking appealing. There's much varierity in the food/buffet but the quality doesn't match. Also, the food was/got cold from the minute one took it in the buffet to finding a place to sit at a table. So despite of the varierity the hotel should maybe focus on the quality - keeping the food warmer, keeping the food look appealing/delicious and have a unique taste instead of offering so many different food dishes (e.g. 5 different types of egg dishes, saussages etc.)

Staff were friendly and helpful Very clean and good facilities

Internet poor couldn't hold a connection long enough to make a call. No USB sockets. Only a minor irritation everything else 👍

The location is fantastic specially the park behind the hotel.Also mr Sameen and the staff of front office was great and helpful

Breakfast should extend to 10 am , i request that because for the family, it's so difficult to wake up