The staff was very friendly and helpful, the lobby was clean and welcoming, the double room was small but comfortable. We were able to book a few rounds of curling, a complimentary offer for hotel guests (with a nice addition of smores by the outdoor fireplace!!) Food at Cafe Zinc was outstanding!

The pool area (especially the shower) could have been cleaner and the water in the hot tub was almost to a boiling point.

Room super comfy No tub yet otherwise very nice bath Ceiling was a tad low at points (my husband 6’4”) almost hit his head on light fixtures Club floor amenities were nice - yet apps seemed sub par - albeit there are great restaurants so not an issue. Breakfast was great

Ceiling height in area very very low

I loved the shower and the bed, the automatic shade was a cool feature, pool and gym was open 24 hours and adult only after 11pm. I loved they had robes and slippers as well and several restaurants to chose from in the area within walking distance.

I didn't like it was not a microwave or a kitchenette in the hotel to warm up food.

Everything was great about this property. Amazing at the front desk restaurants downtown our room was cozy. Our bed was comfortable. Their pool area was 24 hours and we arrive late so that was very fun. We will definitely come here again.

Nothing we enjoyed everything about this property

The front desk personnel were always friendly and helpful. Very good personalities too. It would have been nice if I was told to make reservations for breakfast if I so choose, since it was difficult to get a table on Saturday morning

Everything was fine!

The breakfast was good.

Breakfast was so loud, I didn't enjoy it. The food was great. The acoustics were terrible and kitchen timers and alarms were annoying. I will not eat breakfast there the next time I stay there.

Room service breakfast was amazing! Loved the cookies in the lobby.

Had a little difficulty getting the room temperature right.

I liked the cleanliness, the accommodations of restaurants, a gym and a pool.

The parking was a bit of a challenge with so many visitors using valet.

Excellent staff, super nice property. Enjoyed Christmas there. Thank you.

Nothing

The hotel was beautiful, we enjoyed the restaurants, fitness center and hot tube. Great location downtown.