From the moment we arrived and were met by a very friendly receptionist until we left, we felt that we were being 'looked after'. Nothing was too much trouble for the Bell hotel team and in particular the manager who not only was very efficient but also told us the history of the hotel and the surrounding area. He also recommended trips out and we are considering a repeat visit so that we can explore more of the lovely local Suffolk countryside. We had dinner in the restaurant on our first night and were very impressed at the quality of our meals. I had the special which was cod with a sumptuous lobster sauce. Compliments to the chef indeed! We also had cooked breakfast each morning of our stay and both the service and quality were excellent. A further plus was that on one evening, we arrived back after the hotel doors were locked, but we let ourselves in with the key provided. The manager was still on site and without hesitation agreed to open the bar so that we could have a night cap. We will return!

Parking is available a two minute walk from the hotel. This was not a problem as one of the team accompanied me to the car park, but perhaps a heads up in advance of this would be useful as the front entrance of the hotel is on a busy road and it was initially a little confusing.

The staff were, without exception, friendly and helpful and the atmosphere in the hotel was a very happy one, everyone was very hospitable, which is what matters most in a hotel. The bar was excellent and our lunchtime "snacks" were 5-star. The hotel parking was close by and free. Our room was comfortable and the bathroom was spacious and had the best shower of any hotel I can remember and with lots of thick white towels.

The only downside but relatively minor, was the road noise while we had the windows open in the hot weather.

Who was a very nice hotel in a very small village at quite a bit to offer.

When I arrived the room was not quite ready and I was told that it would probably take about 15 minutes. An hour plus later when I ask the lady that was taking care of the bar if my room was ready. She said I have no idea and I said well the gentleman who checked me in said it would be ready. I'm still waiting, oh he went to the bank she went and checked and I was able to check in. I also found that booking through a third party agent as I did was not helpful I had a very unfortunate issue and ask about if breakfast was included the reply back to me from management was no you book through a third party we do nothing other than sell the room to you and that's all you're going to get.

From arrival to departure this stay was excellent. Friendly welcome . Room - spacious with exceptional attention to detail - best tea tray of the year.:) Very comfortable bed and pillows just right too.. Shower only which was very efficient and towels generous. Dinner - well would go out of my way to eat here and Breakfast equally as good with the bonus of smiley friendly table service. Practical note - car parking is off site a few yards away - easy walk and town must be very safe - forgot to lock my car and all was safe and sound on my return the next morning.

Great location, comfy bed, excellent breakfast.

It was a little noisy in the room from the street outside, but it’s a very quiet street and I slept well.

The food is outstanding. Everything we ate was delicious and well prepared. Very tasty dishes and lots of choice. The staff were exceptional and super helpful. The hotel was well laid out and lots of nice places to sit. Our room - Snape - was spotless and beautifully decorated with everything you could want during your stay.

This is such a shame but needs to be shared. Snape is room 1 and located above the kitchen. Unfortunately throughout the entire night a chiller/fridge was continuously switching on and off with a constant humming noise coming through the ceiling just below where our bed was located. We hardly slept over the two night stay. This noise was even heard with ear plugs in.

We liked Everything about this hotel!!! I only booked this the night before our trip but oh my goodness what a find . The staff were exceptional in every way and the hotel was practically perfect in every way.

Breakfast was fantastic, choice of hot and/ or cold food, great coffee. Room was well sized, well equipped, very comfortable. The staff are helpful and friendly I stayed during a particularly hot spell of weather and the rooms do not have aircon - however the hotel provided a good quality fan which was very helpful and meant that my stay was still comfortable. Dinner is a little bit on the pricey side, however you get what you pay for and the meal which i ordered was very high quality. (Photos from local morning run)

I liked everything. No air con - but great fan! No car park - but designated hotel parking just round the corner.

The location was great - breakfast available or there was a close by coffee shop. Staff were really friendly, welcoming and helpful, which is always appreciated. Rooms were large and plenty of space, though we only stayed one night. Comfortable and clean beds.

The rooms were a bit on the warm side and the fan didn't alleviate this as much as we'd hoped. However, it was very warm outside when we stayed, so not purely down to the hotel's set up. Would have been great to have a better fan/cooler/air conditioning for a slightly more comfortable stay.

The room was very nice and the bed was extremely comfortable. I can't comment on the food as we were there for just one night and didn't eat. So thankful for the fan in the room.

The off-site parking wasn't great, especially as my husband is on crutches. It was difficult to work out the controls of the shower. The markings had faded - and who wears their glasses in the shower! Got there in the end.