When I arrived had been on the road for 10 hours and was hungry and exhausted. Front clerk was so kind and gave me a list of local eateries, I chose one after I checked in and was happy with my choice. On my return, I was REALLY exhausted now and just wanted to watch TV and relax for the night. Well I could not figure out how to watch the TV, and the desk phone was not working so I couldn't call the front desk. The front clerk who's name I cannot remember was just the kindest guy and I am sure he regretted working that night. He literally walked me to my room and assisted me with the TV lol...I am smarter than that, not sure why I couldn't figure it out but that's another story. This room was SO comfortable, the linens were perfect, it was clean, and had everything I needed for a fantastic price and right near the highway. Make it a stop - you won't regret it! Many thanks again to that front desk guy - he deserves a raise!

The way the TV operates could be a little more user friendly lol, or leave directions for beginners like myself haha!

Everything except the shower was spacious, clean, and well maintained. The bed and pillows were great. The staff is attentive and friendly. Breakfast is very nice. Overall, it was a very positive stay and somewhere we will stay again and recommend.

The shower in the accessible room has a tub, not a walk-in with no seat or hand-held shower. There are ample rails, but the high sided tub will pose a problem for anyone who is mobility challenged. A stand-alone seat and adding a handheld shower to the existing may be reasonable solutions that will assist many. It did not spoil our wonderful experience.

Great value here. Friendly staff and was in my room in a jiffy. Room was clean and comfortable. Waffles, eggs and sausage topped a good breakfast. Shower pressure was excellent which is something I value a lot. A tiny plus for me was the dimmer switch for the light above the bed. Pool looked nice for summer fun. Tons of satellite TV channels.

Furniture was dated but not terribly. Room had no TV guide. Took me awhile to find ESPN lol. Breakfast area may be too small on busy mornings. But here I'm projecting. Really not a lot to not like for the value.

The location is perfect! Very close to the highway and any store you may need, yet also tucked away so you don't realize that you're in an almost downtown location. The beds are incredibly comfortable, and the amenities are spot on! Staff is incredibly kind and helpful. We have stayed there twice now and I would DEFINITELY go back!

I honestly have no major gripes! The ice machine had a malfunction while we were there, but who cares? There's a refrigerator in every room AND a small convenience center downstairs. I saw a review where someone complained about the caulking job in the bathroom -- that makes me laugh! And also, that just goes to show you how difficult it is to complain about this hotel!

Very clean and neat. I requested at least 4 towels and wash clothes to be put in the room and it was done. The night manager had baked fresh cookies that were still warm and offered them to us when we checked in. I have stayed at several of the hotels in Staunton, high end to medium end. This hotel was exceptional compared to the other places we have stayed. Price was amazing! Good job Clarion and all your employees for a wonderful place to stay!

Bathrooms were a little small but were very neat and clean.

Breakfast was good but you could vary the menu. There was scrambled eggs ad sausage patties everyday I was there. Bacon would have been a nice variation. This was one of the most quiet hotels I have ever stayed at. The mountain view complete with the Western State Insane Asylum was great.

The chairs in the room were dangerous. If you leaned back the chair would tip over. I learned that the hard way. The shower had no safety bars and that is not good for us old people.

STAFF AT FRONT DESK WAS AMAZING !! Kind Polite went above and beyond to help !!

LIghting in bathroom is HORRIBLE so is lighting near full length mirror. !! Also whatever that ANNOYING SO CALLED SECURITY LIGHT IN THE BATHROOM IS THE MOST IDIOTIC LIGHT I HAVE EVER SEEN !!! FLASHING BRIGHT LIKE FLORESCENT GREEN ALL NIGHT LONG TRIED TO TAKE A BATH WITH JUST LIGHT FROM PHONE OR BATTERY OPERATED CANDLE LIGHTS AND TO RELAX AND YOU CANT !!! BECAUSE THAT LIGHT JUST FLASHES ALL THE TIME YOUR IN THERE !!! AND THEN THE FAN NEVER STOPS RUNNING EITHER IN BATHROOM !! HAD TO SHUT THE DOOR TO THE BATHROOM JUST SO COULDNT SEE LIGHT FLASHING !!!! ALSO JUST SO YOU KNOW PEOPLE THAT SUFFER WITH MIGRAINES A FLASHING LIGHT / STROBE CAN CAUSE PEOPLE TO GET A MIGRAINE !!

We liked the home style look of it on the outside. We liked the clean look And the clean smell,--which means a Lot to my wife. We liked that it was on a hill overlooking the city. We liked the breakfast. We liked the staff. We liked the beds. I like the technology that doesn't allow the mirror to fog up when taking a hot shower.

Dim lighting in bathroom. . We would've liked an overhead light or a brighter light above the sink. Pulling out at the bottom of the hill was a little scary. The visibility when looking to the left is poor.

Great place if what you seek is a bed and shower. Breakfast of the usual type (waffle maker included). Microwave and refrigerator in the room. Also hair dryer. Good shower, though the shampoo mounted on the wall was difficult to squeeze.

The HVAC unit under the window was extremely noisy. Had to turn the TV way up to hear it.

I like everything about the hotel it was quite and i had alot of fun and the room I stayed in was nice clean and neat very beautiful place , the staff workers was there was nice and caring thank you staff workers God bless you