What a great family run hotel. Our apartment for 4 was big, clean and had all the amenities you need, just bring shampoo with you. We booked here for the pool and let me tell you it did not disappoint. It had a shallow side for toddlers and a deeper end for the older kids and adults. There was a great little pool side bar for when you get thirsty. Breakfast came with 5 options to pick from and we were very satisfied, left with our bellies full. I will be coming back here next time I am near Asenovgrad, 10/10!

I wish we could have stayed longer 😁

The location is beautiful and up out of the busy city. the view is spectacular. The balconies and pool are fantastic. The staff were friendly and helpful. the beds were comfortable and the AC was nice on the hot summer days.

The towels were stained and they could not change them out for a clean one. He said there were no extra ones.

Rooms and restaurant were with a view. Great design. Staff was very friendly and tried to resolve an issue I had with late arrival.

There were sings of wear off, minor things. Hygiene was not 10 but still high enough.

Words are superfluous, the hotel is wonderful, do not hesitate if you are wondering where to stay in Asenovgrad. The hotel has a wonderful restaurant, swimming pool and staff that will make you feel at home.

Stunning views, peaceful and quiet ideal for quality time with friends or family.

The bulb in the bathroom was not working

Nice staff, good location for airport Good food

Loved the location, nice and quiet.

Nice, great view

Staff

The room was clean and tidy with clean balcony. We could take the rest of our food from the restaurant, so we could finish it later. The pool was clean with good t° of the water.

Part of the food was not that good. Most of the staff in the restaurant were slow and grumpy. They didn't know about the breakfast, about the lunch. There was one waiter thou who totaly knew what he was doing, so we were trying to sit in his area. The food is too expensive, the beach bar - expencive, slow work - again. No hair-dryer in the room of a hotel with a pool is unbelievable. There were no outside shower , just to wash of the chlorine, which was poured in it pool in the morning right before people start to get in the water.

The room was very spacious and newly renovated, we stayed in a studio apartment. 2/3 days the food was excellent. The swimming pool was big and clean. There weren’t any restrictions so overall it felt relaxing

The management is quite poor. The service is bad, waiters are quite lazy and moody. Nobody cleaned our room for 4 days, not even the towels were changed and quite frankly is very difficult to even find someone to complain to. The hotel facilities are so good that such a poor management is a shame…