The rooms were always cleaned daily by exceptional ladies who were polite and friendly. comfy bed , coffee facilities. My room had a few jobs needed doing but once I made front desk aware, they were fixed by the time I got back. My key door was the main issue, went through several cards within first 3 days , the loose handle may have been the issue as all sorted after handle got fixed. Breakfast was standard. The hotel was clean throughout just needs a fresh touch. Excellent location, a few doors down to several restaurants and a walk from other shops/places to eat. 10 min walk from Ilford station. Ladies and night staff very friendly, welcoming and willing to rectify issues. Kitchen staff friendly and helpful.

Lady at front desk when I checked in was rude and abrupt especially when I mentioned about adjoining rooms. Bumped into her during the week, she seemed much better. Little jobs in the room that should been checked ,before I went in. No porridge or cereals offered in breakfast room.

This is a functional hotel where you get good value for the room if you are looking for somewhere to put your head down for a nights sleep. It is surrounded by restaurants some of which are open till midnight.

The security deposit of 100 gbp

Friendly room service that is truly considerate and cleans your room at a later time if it's too early for you. Rooms are spacious enough(for London) and the location is great, Lidl, 1pound store and shopping street just a 5min walk, just around the corner. The bathroom seems to be cleaned every day and also new towels are hung up.

Desk is too small considering that half it the space is used by all the appliances. Mattress beyond worn out, but since the duvet is extra extra large I could just wrap myself into it and had an extra layer which made sleeping comfy.

It was overall very good experience. Staff were friendly and cooperative. Price was very competitive.

Good breakfast and great location for public transport. Direct access to a washing machine was a great help.

The room stated power point near bed. While technically correct being 12 inches from the foot of the bed makes it very difficult to get around the room- and if my husband had been with me then using his CPAP machine would have been really difficult with an extension cord essential. While there is parking it is very limited.

Lucky 8 hotels loction is superb. Tube station is just 1 min ahead.all the restaurant and daily need shops are nearby. Security is good. Stuff also very cooperative. Breakfast is so yummy. I thik this is a very good hotel.I highly recommend this hotel.

Same type breakfast everyday. We stayed this hotel 13 night so sometimes we board same eating same type breakfast daily. Should be change sometimes.

That lady (Andrea) at the front desk was an absolute star! She is a credit to this hotel, always smiling.. nothing is too much! The rooms were great! The prices we paid I thought were extremely cheap for what they were. Very comfortable! Like I said before tho... Andrea was so lovely and deserves a pay rise! :-) Everyone in previous reviews saying it was too hot- I found it hot but was provided a fan straight away!! You would think people didn’t know it was summer haha! Great value for money. Thank you Andrea and lucky 8!

I felt the staff were very welcoming and helpful upon arrival. i was very impressed with my stay and will come back in the future.

the bathroom had a walking shower which sprayed water everywhere. I personally feel that a cubical shower word be better suited

Warm, comfortable, clean room, sizeable, good lighting, en suite with a good shower. Staff friendly and accommodating. Early breakfast available from 6:30 a.m. freshly cooked from the buffet. I would stay here again.

Couldn't park at the property as the carpark was full. But there was plenty of street parking so it wasn't a problem.

location close to relevant train line

parking is not guaranteed! I was told other guests had got to the hotel at 10am for parking but you should not check in before 2pm. Fortunately the staff let me have a space out the back