The apartment was very clean and in the perfect location. Close enough to the main square without it being too noisy. Staff were very friendly and helpful. The bed was very comfortable, with us being given some softer pillows on request.

There was a local issue with water one day, meaning there was no water for about 6/7 hours; whilst the issue couldn’t have been prevented by El Guarapo, I feel they could have communicated with their guests much better. Everyone had to go and ask at reception, with there being no pre-warning or signs up etc. There is no air-con, not a big issue for some but unfortunately we really struggled with the heat. There was a fan in the apartment but needed moving about depending upon which room you were in. For this reason, we probably wouldn’t return unfortunately.

The property is very central located in a beautiful and calm area. The “center” is in walking distance. The bed and pillows were extremely comfortable and the staff was just amazing. Always helpful and kind. Everything was super clean and comfortable. In the kitchen you have everything what you need (cutterly, pots, coffee machine).

The apartment is a bit small for a family. We had a 1-BR apt with a baby and it was a bit too small. The suitcases had to stay in the living room. The interiors of the apartment are quite old. Our couch had a big stain of something and we had ants (we got help here but they were coming back everyday). However, it is a good stay for a couple of days and I want to point out that it was super super clean.

I had an exceptional stay at Apartamentos El Guarapo and loved everything about it! The location of my room was perfect, offering easy access to the pool, and I especially enjoyed the spacious, comfortable bed and private balcony. The café served a great breakfast, and the room size was just right. Both the check-in and check-out processes were smooth and hassle-free, which added to the overall pleasant experience. The location is truly outstanding – just a short 300-meter walk to the promenade along the coast, and within less than five minutes, you can explore various shops and restaurants. For those looking for fantastic dining options nearby, I highly recommend Dolmens, only 200 meters away, which offers exceptional food and quality service. I will definitely be returning to Apartamentos El Guarapo. Highly recommended!

Nothing! But I recommend improving WIFI quality or offer a better wifi experience at a price

The staff here were excellent, our initial room wasnt as advertised on Booking .com but Natalia and Daniella were first class in sorting us out another room as soon as they could and chucked in a free breakfast for the week for the inconvienience. I would also add that nothing is too much trouble for the staff here as they really want you to have a good time. The resort is in a lovely quiet location but an easy walk from the main center bars and restaurants. Would recommend and stay again .

Pool could have done with a clean

Good clean apartment and great location. Everything else was fine and would return at some time. Pre holiday info from the resort was excellent

Towels were not very good. Big prob was this is self catering apartment but a hob and standard microwave is not self catering. At least a cooking microwave is needed as there is no oven. Maybe an air fryer or halogen oven needed. Also nothing to do with resort but on original Booking.com advert for resort I am sure I read free transfer to resort from airport to resort. Am I wrong as this cost 25euros?

Location of accommodation. Small and friendly size of complex. Staff were very courteous and helpful.

The pool bar closed at 3.30pm, 6.00pm would be a better time. If people have been out for the day it’s great to come back and sit at the pool with a cool drink. I asked for a pool view, we were on the ground floor but there were 2 hedges between us and the pool, so no view. The two top shelves in the wardrobe were very dusty, only noticed when going to ware the clothes.

Much to like and would happily return. For two of us a spacious three room apartment, with one large balcony off living area and two smaller ones off bedrooms, so always sun when wanted. Kitchen and living area good. Cleaner every other day. Great location, a few minutes from seafront and promenade but in nicely quiet street. The apartment complex was quiet too, and well maintained.

Very little not to like. The only irritation was that we were put in a different apartment on first night as ours wasn't ready. There was nothing wrong with the apartment but it was unsettling, with time spent hanging around next day waiting for move to booked apartment. This is the only reason for not giving 10/10 and in fairness the staff were apologetic and throughout our stay friendly and helpful.

The location, the cleanliness & care of grounds and pool area. The facilities in the apartment. Most days could park outside. Fabulous breakfast that was available. The staff were outstanding! Apartment cleaned every 2 days with fresh towels. Bed linen changed every 4 days.

We were in the 3 bedroom apartment Which we knew was on the 3rd floor. Steps leading up were quite steep & narrow with no hand rail. A bit tricky for my mum and when taking luggage up & down. Pool bar only open until 4ish every day.

Peaceful, friendly atmosphere. Staff exceptionally kind and if fault dealt with immediately. Cleaned 3 times in one week, new towels etc. Second time here and hopebto return next year. Excellent accommodation and staff. They text or emailed daily to make sure all well...offered softer pillows if needed etc above and beyond our expectations.

Felt more parasols around pool needed as same people seemed to hog parasols there were.

Lovely bright apartment in a quiet area but still only a short walk from the town centre. Spacious and clean. Very comfy bed. Very friendly and efficient staff.

Difficult to get a sunbed with a parasol by the pool because there were not enough parasols to cover all the sunbeds and people put out towels very early in the morning to 'reserve' them for the entire day. The solution would be to just increase the number of parasols.