Perfect view + the terrace + Comfortable beds

Steep stairs to the best+ toilet located only downstairs

We booked the luxury suit with lake view & terrace. The room was very modern & fresh designed - really clean. The view was breathtaking, soo beautiful. The terrace was also a very good choice, we ate the dinner at the terrace table, our view was better than most of the restaurants… There is a hot tub at the terrace - we did not use but definitely a good option.

Definitely staff was missing. We only met one employee who helped us with the luggage, while the suit has a separate entrance but we needed to call several times. The hotel supposed to serve breakfast at the room, which was also confirmed in the email they sent before arrival - but when we asked for it they just said due to missing employee capacity they can’t. Than we asked where we can have a breakfast- because we were leaving early and most of the restaurants were not opening before 10; they said they will ask another hotel for us and inform us but they never did…

friendly staff. very clean, very nice decor, the view from the room we stayed in was outstanding, the breakfast was very good, the hot jacuzzi was great on a cold night, it was a romantic holiday for us. I proposed marriage against the view in the Luxury Suite. Sandra at the reception took special care of us. In short, it was perfect.

there is nothing we don't like :)

The location was amazing. The view from the apartment was magical. It was nice to have a private entrance. The host was kind and friendly.

The water temperature in the jacuzzi was a bit cold and you couldn't increase the temperature (no heating started after an increase). Breakfast wasn't available to order due to lack of personal. Better equipped kitchen, ex. no kettle for making tea, no microwave... The apartment was clean but there were marks on walls and ceiling after smashed mosquitoes or other insects. Not so nice!

the hot tub the house girl (as she was called) the view

overpriced massively, more like an air bnb without the breakfast stuff didn’t work stairs were crazily scary incredibly difficult to get to and from difficult to communicate with as didn’t answer the phone

We got a quite spacious comfortable room during our stay with a beautiful Hallstatt Lake view. The staffs, especially Sandra and her colleague Otti, are very helpful and friendly. They are awesome.

The only disadvantage is the stair to go up, especially when we have to carry big luggages.

Beautiful view Heritage building with good taste in interior design Spacious room and bathroom Comfortable bed Armchair in bathroom where you can sit comfortably while using the Dyson hairdryer Staff very friendly and helpful- would carry luggages for you to upstairs Breakfast is delicious too (in room)

One small point: the drainage in the shower is a bit slow.

Amazing location. Apartment was huge, has a lot of modern technology facilities, equipment. Staff was very polite and professional. View was stunning. Pets friendly !

Shower drain was clogged. There is a movement detection light that was unable to switch off, because we were with a cat, it was always flashing at night every time cat moved

The room, location and views were all amazing and couldn't have asked for better. Sandra was incredibly friendly and extraordinarily helpful and made our stay perfect going above and beyond for everything.

Nothing, it was all great.

This is the most beautiful place we have ever stayed. It felt like a fairytale and it was worth every penny. Management was extremely responsive to any questions we had, made check in easy, and were very helpful. I cannot stress enough how beautiful the view from the window is.

There isn’t anything I would rate poorly about our stay.