I feel like I've stumbled upon one of the best hotels I've ever experienced. From beginning to end, it was exceptional. The front desk employee was friendly, clear and professional. The decor/attention to detail and the incredible amount of spaces for guests to sit and relax, the dinner at Lola (downstairs) was absolutely delicious, incredible service. The balcony veranda was delightful at sunset when the temperature cooled. The waterfall shower in our room warrants its own review. Free coffee and pastries in the morning. The whole package, I would recommend this hotel to everyone, can't wait to stay again.

Absolutely nothing. :)

Everything. Historic. Beautiful. Welcoming. In addition to usual expectations about cleanliness, location and hospitality (all were great) - to get highest marks from me, it’s all about the bed and the shower. Both were off the charts. Literally the most comfortable bedding I have experienced. The shower was big and lovely. And surprisingly, the fact that there are no TVs in the room was a non issue. Fast Wi-fi is provided. It’s located right on the main historic street. Great for walking, browsing and eating. Once you are there… no car needed. There’s also a beautiful restaurant and bar in the hotel. This fully renovated, but still authentically historic hotel was a real treat for a romantic weekend getaway.

Parking was a bit tricky and we would have liked more outlets in the room - but no real complaints.

Location/parking in the middle of all the fun things to do in Nevada City. A beautiful renovation of an historic Gold Rush hotel. Super nice, large staff, surprising in a relatively rural place, but indicative of the draw of the area. The staff people we met could provide the type of sophisticated service one might find in a European grand hotel. Great food and drink at the bar. Extreme comfort and beauty of the rooms. Shoot I could go on and on.

Minor thing - we could not get the in room coffee pot to work and it should have been very simple to start. Called the front desk and confirmed how to make it work, but in the end went into the Grand Salon for the beautiful breakfast and got coffee.

The hotel is very cute. The room was comfortable once we were able to change out the feather pillows. The staff was polite & the morning coffee, tea & muffins in the Great Room was a nice surprise. The Christmas decorations throughout the hotel were pretty.

I would have loved to know that the restaurant only takes reservations when I booked the room. Since it was over Christmas all restaurants in town were closed, except the Chinese restaurant across the street (thank goodness it was good) because the hotel restaurant was booked full. I also would've liked to know that the room had a double bed & not a queen sized bed & no closet or armoire. I was glad that I had my computer since there are no TVs. We were sad that all of the Christmas activities in the city occurred a couple weeks earlier.

The hotel is centrally located, and the renovation is excellent. All finishes are top notch, and the public lounge areas very nice. Food and drinks at the restaurant and bar are great. Especially the crispy potatoes. The renovation really stands out. Even vintage-looking seating feels brand new, and the finishes and hardware all felt premium.

There was a minor issue with the original room key but it was resolved quickly.

Great location - food was very Good & so we're the cocktails. The room was clean & pretty - very comfortable. The king bed & linens were amazing!! Soon comfortable! We took our dogs w us as they are dog friendly We had a great room, large, w a wonderful, big, unique bathroom. We had a whole lrg. Private patio/courtyard area w the room & a private entrance - it was really great. Totally relaxing & fun Staff interactions were terrific. Definately go there again & highly recommend, esp if you have pets w you!

Nothing - it was great!

The historic hotel is beautiful and centrally located close to food and shopping in downtown Nevada City. The staff was excellent and the amenities (coffee, water, and muffins available every morning in the Grand Lounge) were very nicely done.

The room was well appointed but the hot water in the shower was closer to warm than hot. And keep in mind an historic hotel means in the Winter it is drafty and the rooms can be chilly.

Beautiful property with nice rooms, restaurant and bar with live music every night. we had a room in front with a private balcony sitting area which was nice late in the afternoon. The room had an old fashioned radio tuned to the local Nevada City radio station, which was fun.

It’s an old building with thin walls. While the hotel enforces quiet hours from 11-7 we had some neighbors who didn’t understand that we could hear everything in the middle of the night.

My wife and I loved the location, the service was great and the staff were helpful and understanding when strange situations arose like there was no parking in the lot and we alerted the desk clerk and she told us about a spot that was opening right at that moment. Plus, the retro Victorian decor was thrilling and we kept searching for ghosts.

The rooms were a little cramped for my taste, plus I like to watch the news, but with no televisions in any of the rooms, the provided retro Victrola radio helped me catch up on local news. It would have been appreciated if we were alerted about that fact beforehand.

Our two-night stay at the National Exchange was divine! It was like staying at a friend's house! The rooms were so beautifully decorated and comfortable. We had a room with a clawfoot tub, and it was so relaxing after a day of hiking and exploring the area! In the morning, they provided a fresh and light breakfast of yogurt and strawberries, hard-boiled eggs, and delicious coffee in their grand lounge on the second floor; so stunning! At night the hotel was quiet and relaxing. There is a great restaurant downstairs, but we ate out both nights; when we return, we will eat at the restaurant!

No T.V., but it did not ruin our stay one bit! It felt good to be unplugged :)