All the staff i met were very friendly, they were trying their best to communicate with us using English, they even provided us the complimentary birthday cake and party pack for my son's birthday The facilities are great, especially the heated pool and gym Room was clean everyday with the complimentary snack in the fridge just right in front of Heundae Beach and walking distance (less than 1km) to sky capsule train station. Many restaurants within walking distance and shinsegae was just 3 train stop away

nothing

During my recent stay at the Grand Josun Busan Hotel, I was thoroughly impressed by the outstanding customer service and top-notch facilities. From the moment I arrived, the staff showcased remarkable professionalism and genuine hospitality, ensuring a warm and seamless check-in process. The hotel facilities are second to none. The rooms are spacious, elegantly designed, and impeccably clean, offering stunning views of the cityscape and the nearby Haeundae Beach. The fitness centre is well-equipped, catering to all workout needs, while the indoor and outdoor pools provide a perfect setting for relaxation. What truly sets this hotel apart is the attentive and friendly staff. They were always ready to assist with any inquiries, providing helpful recommendations for local attractions and ensuring that every aspect of my stay was comfortable. In summary, the Grand Josun Busan Hotel excels in both customer service and amenities. I highly recommend it to anyone visiting Busan for an exceptional and memorable stay.

The best location with panoramic view of beautiful Haeundae beach. The services were superb with Korean hospitality. Staffs of all levels were so welcoming. My room was upgraded to corner suite with 3 side full glass windows. The moment I stepped inside I was mesmerized and out off words with the great ocean views. Room was luxurious and comfortable. Good cool air conditioning and I was able to adjust the flow of the fan, great WiFi, strong water flow, great housekeeper service. The breakfast was delicious with fresh ingredients. I didn’t use the pool but saw it was nice. The area around the hotel was perfect for walking either along the coast or to other tourist attractions by subway that only less than 10” away.

None.

Modern, clean, well-functioning and really well located at the Haeundae beach strip. Straight access to the sea from the hotel. It also has a great gym, a big indoor and smaller outdoor pool, and several restaurants. Very good breakfast. The lobby bar is nice and stylish and serves cold beers and snacks and small meals. The room was spacious, with a magnificent ocean view - no balconies though in this hotel. Great bathroom too. The staff are very friendly - really enjoyed my stay.

Hard to fault the Grand Josun in any way .. or perhaps the lifts were a bit slow but that's really all!

Fabulous hotel, in a great location on Hyundae beach, we had a wonderful beach view in all of our three rooms. The beds were comfortable, the shower was excellent. It was clean, modern and great cleaning each day. Chinese inside the hotel was very nice.

Bar closing times - super annoying that they stop serving drinks one whole hour before the advertised closing time. From about 8pm onwards the staff are constantly checking their watches and obviously counting down the time until closing. If a bar closes at 11pm, you should still be able to order a glass of wine at 10pm, it doesn’t take very long to drink! Other than this, it was an excellent hotel.

The best in-hotel breakfast experience of my life! The buffet is served in a spacious airy beautifully designed restaurant, accompanied by the right level of attention by staff as well as calm music. The hotel is a few steps away from Haeundae (Haeun beach), one of the best beaches in this part of the globe. You can practically walk barefoot most of the way to the water. The staff were excellent in general, great rooms, in a beautifully renovated building with a whimsical hint of Art Deco, with a lot of attention to detail. Lovely swimming pools open for a large portion of the day. Most importantly, you can look right out onto the beach & ocean from your bed (in ocean view room) with basically no visual hindrances.

Everything seemed great to me!

We loved our room with a great view on the beach. The location is very good - near the beach, the night market and other tourist attractions. The room was very comfortable.

The swimming pool is very small and as in other places in Korea with out a place to lie in the sun. Better to take the room without breakfast - less items for the western taste and some of the mornings the dining area was overloaded and we had to sit in another room, far from the food buffee. Also waiting in the line for the coffee. It gave the feeling that the dining area is too small for the hotel.

Location was great. The hotel is very well kept and clean. The indoor & outdoor swimming pool was very nice and useful in bad weather.

We booked a room for 4 people, 2 children and 2 adults and only had 1 king sized bed. This was mentioned at the time of booking but we were unable to get an extra duvet or covering without paying 30,000 KRW per night. Food in general at the hotel was pricey, as were drinks which varied hugely in cost from one restaurant to another when they were all next to each other. All of which does not give a feeling of good value for money.

- Comfortable large bed, choice of tempur firm pillow, - Clean, simple elegant decor throughout and beautifully lit - Super convenient location right on/overlooking Haeundae beach and within 2mins walk to Haeundae shopping/eating area - very nice location right next to the beach that you can walk along on clear sunny days - Pools and gym on 6F were pleasant. Not too busy when we went so that was nice but the outdoor pool is small and can imagine it can get busy and full easily. Noted, bathrobes are in room only but they give out towels to guests. - Free facilities on 8F, including a microwave, 2x washing machines, 2x tumble dryers (separate to washing machine) and a wide good range of baby items the hotel lends to guests - Breakfast at Aria lounge was pleasant and beautiful Patisserie shop too - Hotel staff were extremely attentive and friendly, including concierge who helpfully took care of our bags/luggage/doors/taxi, etc.

Few finishing touches in order to give it the 10/10 but doesn't take away from our great stay, are as follows: - Washing machine/dryer often are used, plus the tumble dryer takes at least 2-3h to dry half load of clothes which is far too long - On check in, the staff showed his attention to detail of our booking which we appreciated, vs on check out due to the many people checking out on weekend it was just a simple pay and leave. In 5 star hotel, you would expect at least 'how was your stay and hope to see you again.' - Shower head pressure was strong but was also bursting out from the top and hitting the ceiling, which is odd... looks like a faulty shower head - Lifts are a little slow, especially when there was an event but there was staff manning the lifts to smooth things out

The best location of any hotels with nice modern decor throughout. Beautiful indoor, outdoor pool, excellent gym setup, all with views. Having a convenience store and starbucks inside the hotel was great. Service level of all staff was top notch.

Rooms were on the smaller side with some road noise coming through. Chair makes a scraping sound against the floor when you move it, and you can clearly hear when people above you move it. Breakfast was great but at 60k won, you really have to deliver on every dish. E.g. bulgogi was very tough and there were no real dishes that had the wow factor with maybe the exception of french toast which was excellent.