Food was lovely as usual ,just a shame new owners give a food allowance that doesn't cover 3 courses ,used hot tub at pool for the 1 st time

No tablet with pot of tea as before,cheap toilet paper , Afternoon Tea could be improved ,perhaps hot sausage roll or quiche to pad it out a bit ,I am a great fan of Afternoon Tea and had high expectations,and they were not fully met ,jam served in platic tub not quite what id expect from a 4 Star Hotel

Location superb. Breakfast service was excellent, fruit and cereals great. Bar staff friendly. Public rooms are old fashioned but well cared for and immaculate. Bar well stocked and reasonably priced for a hotel. Reception staff and Managers very friendly and helpful. Cleanliness all over, including changing rooms in leisure area is impressive.

Gym in serious need of upgrade. Far too hot and out of order signs have clearly become permanent. In this day and age this isn't acceptable. Bedding not warm enough for Autumn. Sash windows really noisy in the Autumn breeze. God knows what they're like in Winter. The haggis and black pudding at breakfast like saw dust in crumbles. This wad two days in a row so a bit of a concern. Several guests made similar remarks.

We returned to the Cally Palace in Gatehouse of Fleet for a well earned break. This beautiful hotel in it's stunning surroundings is the perfect get away. A lovely, non pretentious hotel where you are made to feel welcome by friendly, non intrusive staff. Set down a long drive through Cally Woods, you can spend hours walking in the immediate vicinity or drive to many local attractions. Kirkcudbright with it's arts and crafts is a must, Galloway Forest, Rockcliffe/ Kippford for walks by the sea etc. The hotel has a swimming pool and small gym which is open from early morning until 9:00pm - brilliant!!! Extremely good value and a place I will continue to return. Love every aspect!!!

There was nothing to dislike. Please note, that a number of reviews describe this hotel as 'tired' and in need of modernization etc - but this is obviously personal preference. I would describe it as traditional and in keeping with it's age. Images of the rooms can be seen on their website prior to booking, so I am at a loss to understand any criticism of style, furnishings and so forth. All images and descriptions on their website are accurate. Very large rooms, piping hot water, beautiful, good quality white bed linen, towels, robes etc. Tea / coffee / hot chocolate / biscuits / TV / hairdryer . . . . Plus magnificent views across the golf course. And all at a very reasonable price!!! NOTHING TO DISLIKE.

We enjoyed the pool, a large bedroom with easy chairs in it, a spacious bathroom. We had an evening meal in the dining room and the meal was good. Staff helpful and friendly. The bedrooms and beds are very . The grounds are beautiful.

Dogs, but great that they are not allowed in the dining room. The ambience of the dining room is very poor. Breakfast buffet is a pet hate of ours particularly when you have to help yourself to tea and coffee as well, therefore we decided against having breakfast. The furniture in the bedrooms is very dated and the conservatory and dining room could do with a makeover to enhance the dining experience.

Lovely weeks stay, very comfortable beds and the room in general. Unlike other reviewers we found the staff excellent managing to achieve appropriate formality whilst being friendly - they couldn't do enough to help.

The only thing that lets the Cally Palace down was the quality of its catering. Not quite bad enough to send back but mediocre at best, certainly not enough to justify it's high price tag. The best thing on the menu was the cheeseboard - and that doesn't need cooking!

Most impressed. The Cally is an opulent,18th Century, category A listed, stately home with excellent views over the gardens. The room price is comparable to many budget chain hotels overlooking motorways. The architecture, setting and decor is worthy of a major detour. In spite of 250 years habitation, the Cally still manages to blend it's Regency heritage with modern convieniences such as a swimming pool and a WiFi speed more than adequate for business requirements. Best of all... the staff were attentive, courteous and well presented.

Only one thing. The breakfast coffee was from a push button machine. It may be just me but... the quality of the setting suggets at least a steamy Italian barista and freshly baked pastry. Please charge more for breakfast in return. :-)

Impressive Reception, loved the conservatory for drinks - thanks Stevie. Fantastic grounds, just the weather didnt allow a walk. Room was lovely with balcony and king size bed very comfortable. Managed to use the pool. And the dinner staff (Jane, Janet, Mark & Kimmie) delightful. Enjoyed dinner menu, nice modern twist on the presentation of duck a la orange! Good buffet breakfast. Having coffee on balcony saw pair of gentle little fallow deer. Will stay again, this time for 2 nights to really enjoy the gardens and walks.

Food was excellent. Breakfast you could have as much as you liked both in cereals etc and hot food. Loved that haggis was available! Nothing was too much trouble to cook whatever however you liked it. Dinner menu set offer for 2 or 3 course had plenty of choice and the food was exceptional and value for money. A further choice menu was also available. Someone really knows how to cook. Accommodation was spacious in our deluxe room. Hot water no problem and hotel warm. Public rooms, bar and conservatory all nicely decorated and inviting.

Nothing. We were surprised the Christmas trees were not already up but we saw them begin to be put up and decorated. 6 sizable trees, certainly needed some decorating. 12ft one in the lounge was quite a statement.

Cally Palace is a really beautiful location and property with stunning grounds, and the lobby of the hotel is magnificent. Views from our hotel room were lovely. There are free amenities in the hotel including a pool and sauna, but we didn’t have a chance to use these as we only stayed for one night. There are great food options in the surrounding towns.

Our room hadn’t been updated for a little while so it felt slightly dated but it was still really clean and comfortable. This wasn’t an issue at all, and I think some rooms have been more recently modernised.

Loved the breakfast, coffee was great. Service was friendly. All the staff I interacted with were very friendly and helpful. I loved sitting in the 2 huge beautiful rooms between the restaurant and the bar, very attractive and grand! I was looking forward to the pool and sauna and was not disappointed. My room was spacious and very warm. A great many walks. I also loved that dogs are well catered for - even though I don't have a dog.

Notes for the Hotel maintenance: The carpet in my room hadn't been hoovered very well. Also the shower in my room was spouting water from places other than the shower head - something to be fixed.