There's absolutely nothing to dislike about The Westin Yokohama. The staff are phenomenal. The included breakfast is delectable, and the dinner at any of the restaurants is artful and savory. My room is spacious with everything I would need and has an amazing view of the city and port. Aya Enomoto, who performed my deep tissue massage and facial, is a master of her craft. I have had many massages and facials before, but the one I received from her was amazing! This place was home away from home for a few days, and above all, it really did feel "heavenly." Thank you so much for providing exceptional quality and care to make my first time in Japan more memorable. Wonderful people work here. ❤️

We had a corner room on the fourteenth floor and the views over Yokohama were amazing, so good that we didn’t close the blinds at night to maximise the experience. The room was large and clean and the bathroom was also superb. The staff were fantastic and very helpful.

We loved the hotel but found the inclusive buffet breakfast limited. The toaster disappeared one morning so no toast that day. Fried eggs & omelettes are done to order and painfully slow to arrive. However the positives far outweigh the negatives of the breakfast and we would love to return.

Comfortable bed, spacious rooms, clean, friendly and professional staff, close to the train station or easy to get a taxi, and walkable distance from various dining/shopping facilities

The hotel was a bit expensive, and the deposit for incidentals was very high. Outside of this, I have no complaints.

The rooms were big and comfortable to stay in. The bed is amazing. The hotel is a short walk from the train station, shopping centres and pier.

You do need to pay an additional fee to use their swimming pool and sauna facilities. Breakfast was so quite expensive for what you get but the Japanese food was great.

Modern and clean with very friendly helpful and courteous staff. The staff certainly go the extra mile in all aspects of customer service. The beds were super comfortable with high quality bed linen and wonderful pillows.

Food was very expensive with limited choice although the quality was excellent.

This brand new hotel is one of the best experiences I had in Japan. Great location at Yokohama. We can see Mt. Fuji from our room. The room is clean and spacious. The electric blind is excellent. Woke up, pressed the button and you can see Mt. Fuji on your bed!

More information about the spa service will be better.

Everything in this hotel, from the room, bathroom service, cleanliness, very appropriate behavior of the staff, everything was excellent and excellent

What I don't like is having to leave the hotel

Friendly, clean, great breakfast, big rooms, comfortable beds, great bar with views of Mt Fuji

They cater to westerners palette and quite pricey compared to Yokohama/Tokyo

The room we stayed at was much bigger than expected for a Japan hotel, and that includes the bathroom. It is close to the train stations (9 minute walk to the local train and 12 minute walk to the JR line). Staff were extremely helpful. Breakfast buffet was also good and had a lot of choices. We were lucky to see Mt. Fuji from the reception area.

The service was amazing and helpful - very kind people. Hotel amenities were immaculate! Modern Rooms, Stunning views and the bar, the pool, and food were excellent as well. Nothing but A+ for me!