I couldn’t have picked a better place to stay while in Minnesota, great location, great staff from the valet guys, bellman and the housekeeping, everyone was very polite and helpful. Derek the bellman especially, he was our first contact when we arrived at the hotel and he went over and above on service, made us feel welcome and answered all our questions and told us if we ever needed anything to look him up or anyone else at the bellman desk.

The staff was very accommodating when I got there I asked if my two rooms I booked separately could be on the same floor or joining. And they easily accommodated that for me!

Not necessarily the properties fault but we went for a concert and missed the first act cause there wasnt alot of advertising for it so we didn't realize there wasn't an opening act! It was just the two bands and we were kind of upset. But again guess that wasn't really the properties fault lol

Very clean. Valets were great. Mannheim was so much fun. Check in staff were fantastic.

Check in was 4:00 pm and we checked in at 6:00 pm. Our room was cleaned and ready by 4:00. But I had to wait until 6:15 for the room to be inspected. Two hours and 15 minutes. We had just enough time to get ready for the concert. If anything we should have gotten a complimentary meal or something. We spent good money for a room that wasn’t ready for two and a quarter hours.

Hotel casino has an exceptional wide variety of slots, both retro and modern ones. This is a casino for slot lovers. The pay-out was not worse than any other place. Played some 60-70 different machines and hit rather frequent bonus rounds and one jackpot over 3 days. The rooms have very nice view and are spacious. Restaurant and bar options are limited but perfectly okay. Great with free coffee and soda service.

Some rooms may have rather thin walls, but this is common in US. The bars have very high prices for regular beers or drinks. Some slot machines had some wear and tear on the buttons and should be cleaned more often.

Our room was very clean, spacious and comfortable. We'd driven down for the Air Supply concert. It was so nice that after the concert we could grab a beer, head up to our room and get a good night's sleep before heading back home. Highly recommend.

Lack of breakfast options on site. They did serve breakfast, but the reviews were not enticing which made us decide not to try it.

Location, clean rooms, quiet. Beautiful view. Pool was beautiful, well decorated and clean. Whirlpool and sauna looked nice too, although I did not use the. The hotel staff, they were very accommodating and were able to get us early check-in. The desk clerk said she would call back if they were able to, and she actually did.

The toilet water was running, and we had to reset it by fixing the chain few times. Otherwise nothing else.

this was one of the nicest stays my husband and I have had in our travels. Everything is modern, the rooms smelled amazing, the facility was super clean, the staff were all smiles and informative. although we didn't order room service, their menu was to die for and the prices were reasonable. The gift shop was a bit expensive like you would pay at an airport gift shop, lol. But other than that it is an exceptional hotel and casino

the gift shop prices.

The room was large and clean, and the view was incredible. The bed was comfortable as well. Upon entry, everything looked great.

The room smelled a bit like stale cigarettes. Also, I didn't particularly appreciate how smokers could light up right outside the doors. The bathroom was too small. It didn't align with the size of the room. The door wouldn't open all the way either do to a permanent door stop on the floor.

Clean spacious room comfortable bed overall the property looked inviting the gentleman checking us in was very nice when trying to find our reservation. He was commendable. Found out names were entered backwards. booking.com made the reservations

The stay was from Aug 31 to Sep 1 not Aug 30. Mix up with names on reservation which were from Booking.com. so took a bit to check in

The casino and the rooms are all very appealing. The staff is helpful and friendly. The casino has so many options, it's awesome!

I didn't like that I had reserved a single king smoking room (far in advance of my arrival date), was offered an upgrade to a junior smoking suite a couple days prior to check in and I accepted. Then upon arrival, I was told they didn't have either room type available. They did get me into a smoking room, however it was a double queen smoking room, which was not what I was looking forward to. And they didn't offer any type of discount or anything to make up for not having the room I had originally reserved, and was looking forward to.