The customer service I received from the attendant when I checked in was excellent. He was pleasant and understood my concerns regarding the available parking. Since it was late when I checked in there was no close parking to the hotel. The attendant allowed me to park in the back of the hotel and stood at the door to let me in and assure my safety.

Although the room itself was clean I did find hair in the tub which let me to believe it hadn't been cleaned properly.

The stay was excellent and the staff was very nice.

I had problems with my uber app and it was too early for a shuttle so I took a cab. The criminal charged me $30 (uber would charge a little over $11)so it was not the hotels fault but i recommend not using a taxi service around the airport.

the room was nice and had plenty of space. the staff was very friendly the beds were very comfortable

breakfast was just small muffins, cereal, yogurt or make your own waffles. wish places would go back to making regular breakfasts if they are going to have breakfast at the hotel

Lvp flooring in the room, breakfast started at 6.

The air conditioning unit was very loud and clicked to the point where I couldn't sleep with it on and I ended up sleeping poorly anyway because then I was too warm.

Employees were friendly, shuttle service to airport was great, room was nice and clean.

Didn’t get my wake up call, found out when I checked out that something was wrong with it. Alarm clock in my room had not been changed to daylight saving time. Door handle inside my room to go out came off in my hand, found screw for it on the carpet. I called to let them know but told them I was good for the night they could fix it tomorrow. These are small details for me. The good was better then the negative… but I wanted to answer your question truthfully.

Airport shuttle available on request and took us to the airport Staff were very accommodating and nice Breakfast provided with daily fruits

Distance from city centre Suitable for mobile individuals

Clean and quiet. Easy check in. Free cookies in the evening we got their. And cold lemon water in the lobby!! So good.

The shower had a single nozzell (one of the older types) that was a bit tricky to adjust water temp. But got it eventually and it was fine.

The front desk did what she could to get me a room available early

My AC leaked in my room and had the whole floor wet. I just had to deal with it because maintenance is not available on weekends and my stay was not discounted. Because the customer service other than the mishap of my AC was so great I didn’t make a big deal about the leak.

Staff were excellent - very helpful and accommodating.

When advertising "free airport shuttle" the property should take into account the fact that the majority of flights leave that airport between 5-7 am, thus starting the shuttle earlier would be helpful. There were at least half a dozen guests taking Ubers to the airport at the same time as me so the demand is definitely there.

I like the women that clean the rooms, they are very detailed and good at their jobs. Although the front desk staff changes everyone us very polite and helpful

The parking lot was really run down and had holes in the pavement and therefore the curb appeal and outside appearance was not very pleasant. If I would have been riding around looking for a hotel this one would have not been it