Loved the room looked out to the ocean

Couldn’t work the TV at all No instructions and couldn’t find anyone to ask. Not clear where to go and leave keys. Some things missing eg knife hair dryer and again no where to comment and concerned I would be blamed.

Amazing size, awesome location. Thanks for the late check out opportunity. coffee machine and capsules for it was a pleasant surprise.

The pool is designed only for children (the area with a depth of more than 1.5 meters is literally 1 sq.m.) The keys had to be picked up (and returned) in another place (Palm Cove Shopping Village). Shower head in one bathroom must be replaced (not working properly).

Apartment is good, clean, spacious, nicely styled, luxurious. Big balcony with the furniture including comfortable sofa. Big TV. All necessary kitchen staff for cooking and dining. Across the beach, waterfront, ocean view. Air-conditioner is in every room. Clothes rack, beach towels and beach chairs are all provided.

Toiletries were provided only for one person, booked for 3, maybe just being overlooked this time. Instructions of where to pick up the keys were not clear, the pickup is actually at the real estate office. Noisy at night and early in the morning, as apartment is located next to the bar. Not a problem if balconies are closed. Cigarette smell in the bathroom coming from outside, as the window is not closing, but not too much smell. Blinds are not blockout, so a bit lighter in the morning, not a serious issue.

The property came with everything you needed to be comfortable and more. I loved that there were board games handy and a bucket and pale for the kids to use. It was spacious enough that we felt we each had our own space, but yet not too far away from each other. We really enjoyed utilisng the balcony space.

The pool running all night can be a bit loud at times. We struggled to find the fan switch to our room as it was hidden behind the bed, a sign for that might have been a tad more helpful. When showering, the water leaks out, so our bath mats were consistently wet - thankfully we had two.

We absolutely loved staying here and will def be staying again! Only negative was that it is right above an Irish bar who do live music over weekends. We have little ones so Saturday nights karaoke was loud. But other than that the stay was amazing. Great pool, across from the swimming beach, walking distance to everything, clean and spacious. Would highly recommend!

The bar below us was very loud till late on our last night there. It was only one night though, rest of the time it was fine

Loved the location. Loved that it was ground floor and easy access to pool and pool lounges. The size of the shower.

The fact that there was no table to dine at. A small outdoor type table would have been sufficient. Only one outdoor chair. No bowls to use for cereal. Limited preparation space. Difficult to make cup of coffee, let alone anything else. We used the bbq to cook some meals and therefore we dined in but it was interesting facilitating that.

Loved the location, directly across the road to the part of the beach we enjoy. The pool was great and clean. Being next to the Irish pub was very handy also! Would definitely stay there again and check in was so easy, the staff were very helpful and nice! The apartment was clean with lovely facilities!

This is our problem, being on the 3rd floor was a bit annoying with our cases, we didn't think. The barbecue had issues while we were there and the first couple of days it could not be used.

No breakfast at the property

The bed in the room to the right as you enter the accom was totally unacceptable. The mattress is very depressed on both sides meaning you need to try and sleep in the middle, which is lumpy.

Lovely spacious unit in great location. Everything was there that we needed. Furniture was comfortable and appreciated the air conditioning being on when we got there. Plenty of bedding if you need extra which we didn't always find in other places we stayed. Would definitely stay there again.

The shower was a bit dribbly and not overly hot and the pool was covered in leaves but it was pretty windy. Otherwise great.

The location of the property is excellent in the central of Palm Cove. The property was clean and everything was working.

Suggest two things: 1) build a flyscreen slide at the back door accessing to the swimming pool, so that the back door can be opened to provide fresh air for the room. 2) provide an outdoor table with two chairs at the apartment terrace so guests can enjoy sitting down having a cup of tea.