We would like to extend our sincere thanks and appreciation to Ms. Nermin, Front Desk Officer at Arjaan Rotana Hotel – Erbil, for her warm welcome and excellent service during our stay. Her professionalism, kindness, and attentiveness made our experience truly enjoyable and reflected very positively on the hotel. With our best wishes for continued success, Dr. Ali Abbas Al-Musawi

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My stay was for one week and it was wonderful. The staff is very welcoming and respectful. Some staff that I want to thank are Nataly at the front desk for her amazing service and work ethic. She is a great receptionist and did an amazing job in making sure I had everything i needed. I needed to stay for additional days and she assisted me with the booking. My booking wouldn't have been the same if it wasn't for her help and support. She is a very valuable asset to have at Rotana and look forward to my next stay. I also want to thank Prashant for providing a great service at the restaurant with drinks and coffee. He always has great energy and provided me with good customer service and any food drinks that were needed during my stay. He also can make some great tequila drinks. I look forward to returning again at Rotana.

The room was loud in the morning due to construction next door

The staff were professional and very helpful. The facility was good and clean and our requests were met without delay. We reported a minor issue with the view to Booking.com and the management responded promptly and tried their best to make it up for us, specifically Mr. Mustafa who was very attentive and generous. I wish we had the same response when we reported it verbally at first. In general, it's a well managed hotel and we had a positive experience.

The breakfast buffet was the same everyday for several days, which could be boring, but it had decent variety of dishes. The location is close to the airport and on the main street, but we wished there were more facilities nearby. The higher than usual exchange rate when paying by Iraqi Dinar was bothering.

Every think was amazing, starting with the wonderful Staff Hosam, Samah, Mohammed, Mostafa & their colleagues in the reception and concierge, also the waiters Mohammed, Yasin, Alaa, Zamir & Salim. Also, the people who were responsible on the rooms Ahmed, Karwan & Muthyam, I can't thank them enough. Many thanks to Manager Mr. Maan.

To be honest, everything was great. I loved the caring professional staff, the breakfast, and the cleanliness all over. A great Front office team, from the staff, Racquel, Leith, Fares... to leader Mr. Maan. They helped me with my needs, and lead me finalize my tasks using the laptop they managed for me, I really appreciated their concern to support in such circumstances I had with my personal laptop. Thank you loads

Arjan is my number one option when I visit Erbil, it’s super nice, clean and the restaurant is amazing! The most important is the staff and how they are cooperative and friendly! Loved that a lot especially from Mr.Maan, Rakel, Balen. Thank you all

Everything was great

Undoubtedly the best hotel for a lovely vacation in Erbil. Great experience, great hospitality. Hats off to the entire hotel team. Will stay there again soon.

I prefer to park my car in the shade rather than in direct sunlight, the hotel car park is large enough but there are few shaded areas.

friendly staff and the location of the hotel very fantastic breakfast

Security check-up every time I go on. the transportation to the airport was very expensive some hotel offering from transportation from and to the airport

The place is nice and great location and great price, and breakfast spread ..I have stayed there for work lately twice... The front desk is very helpful. Ms. Raquel from the front desk was very helpful and friendly

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The place is nice and great location and great price, and breakfast spread ..I have stayed there for work lately twice... The front desk is very helpful. Ms. Raquel from the front desk was very helpful and friendly

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