Hanin is fantastic! She needs a raise! She was extremely helpful and made our stay very enjoyable! When I asked for tissues - she didn’t say - ‘just look around!’ But she sent them to our room along with lots of extra towels, water, etc. My suggestion is that she train all of your front desk employees - also, her English is great!! She suggested the fabulous restaurant next door (instead of KFC)! You are THE BEST, Hanin!

Because it is early March, the AC isn’t on yet - that would have been nice. I really like the breakfast hours - but the scrambled eggs I had were all dried out on top…(I scraped these aside). The selection of breads was good!

I usually compliment a hotel by saying it’s good for the money. Banoj is exceptionally good for a ridiculously affordable rate. The staff is so cooperative and the receptionist (Hanin) is the first friendly one of her kind that I meet since I moved to the US thirteen years ago

Honesty and behavioural all people of erbil good communication easy going friendly love to come back

Streets crossings for pedestrians not organised hope next trip be better otherwise I fell in erbi between my family

Location is amazing, the service is very good and has fantastic reception team and especial thanks to Orwah.

Friendly staff, I recommend this hotel because of the dedicated staff, they want guest to be happy and this is everyone goal.

Friendly and helpful staff members. provided options to occupy another room which was cozier for my family and mine.

though it is in a great location. but there was a little bit of noise of the nearby cars driving till mid night.

1. The staff was amazing. 2. The breakfast was delicious. 3. The hotel environment was very comfortable and quiet 4. The hotel location was very nice to arrive for any location in Erbil easily.

The door key has to be changed.

• the location was amazing 😍 Mega Mall just across the street and everything is near. • the hotel was clean and lovely. • breakfast was awesome and delicious 😍 • staff are so nice and helpful, they gave us a suit instead of a three-bed bedroom with the same price. • flexible check-in and check-out times. • fast wifi

nothing

I like the reception staff Was so friendly and arranged us a travel

I didn't like the breakfast staff Although was a good

Great hotel close to the airport, came from Australia with my little son and they where very helpful before arrival through booking.com and also when we arrived here. loved the morning breakfast there!. Great variety 👌 definitely a comfortable stay