Hotel staff were friendly on arrival and the check-in process was quick and efficient. Our room was clean and had everything that we needed. The facilities were all good and well managed. Breakfast was great with a good range to cater for most tastes.

Sunday lunch at the Marco Pierre Whites Restaurant was a real letdown and I wouldn't recommend this to anyone. My partner is vegetarian and ended up with a plate of carrots, peas, and red cabbage which is a far cry from a Sunday roast. Surely a restaurant in this day and age can cater for different dietary requirements. A real let down..

Nice room with a view, but toilet blocked and overflowed onto the floor and we were told this would be sorted out whilst we were at dinner, only to return 2 hours later to find it still not sorted. Then the assistant mopped it up with a towel! We were given a co.plimentary drinks voucher, though, but it was so late by this time that we just wanted to go to sleep. Restaurant was overpriced and was so dim, we had to use a torch to read the menu to order our food. Food was very late and lots of people were.complaining and having a refund, but we didn't follow suit. Food was lovely, though, but took over an hour to arrive. Spa facilities were. good and front of house staff were friendly. Great breakfast.

Drink prices

Our 2nd visit here and we celebrated our anniversary as we enjoyed our 1st stay so much ALL the staff were friendly, polite and extremely helpful and attentive The grounds are lovely and it is easy distance to Lots of places - huge garden centre just down the road was amazing Our suite was gorgeous and the extra touch of a bottle of chilled bubbly and chocolates arranged by receptionists Lucy and Demi was such a lovely thought Breakfast was fantastic. So much choice and fresh. If you needed anything different it was not an issue to the staff We had 2 evening meals and they were also fantastic Will definitely be returning

Nothing

Great location for Bristol Airport, out of town but close. Well appointed rooms with good breakfast. We didn't use any of the other facilities and we arrived late and left in the morning

It's outrageous to charge residents to park at the hotel, in my opinion. I understand for inner-city hotels that don't have their own car parks, but for a country hotel that has it's own car park, it's unusual and unreasonable. Parking should only be charged for those not staying at the hotel. It's not like you can get public transport there

Staff make a good hotel, and the staff were friendly and helpful. Breakfast was standard hotel cooked breakfast.

The only down side was i had the steak baguette in the bar and there was far too much salt in it, but if it had not been over salted, it would have been great. The fries had been slated too - you need to ask rather than just salt everything. Several of my colleagues also commented about too much salt in everything too, before they knew i'd also thought this, so i had not planted the idea in their minds. The breakfast bacon was dried out - cooked in an oven by the look and taste or left under heat lamps too long.

The staff are really friendly and the breakfast is very nice. The swimming pool is also good with nice little extras like a swimsuit drying machine and plastic bags. There are many steam rooms and saunas and relaxation room. The decor is nice and modern

Paying £10 for parking. But I understand as there aren’t many spaces and I imagine people leave their cars there’s for functions etc We found food under the sofa bed but only found that we lost the remote control and had to lift everything up. Netflix didn’t work on the tv. But I’m scrapping the barrel now…

Breakfast was ok

The reception staff Lucy and Rebecca manager( although I have to say very poor in customer relations), they were extremely unhelpful and dismissive. They advised check in was at 4 and rooms not ready which is fine, nothing else was said they moved on to other guests whom they advised of the services they could use, where to go etc. I had travelled with friends from London for a friend's wedding. After 10/15 minutes we spoke to a trainee who did a pre check in, told us we could use the clubhouse to change. This is not the experience I expect when paying good money for a hotel of your standard this was racism at it's finest which spoiled my experience.

The grounds were lovely and the facilities in the gym were excellent. Breakfast was delicious, with lots of variety. The room was nicely decorated and comfortable. The location was good for local sights and the surrounding countryside was just breathtaking. There were decent restaurants in the area too. It felt luxurious without breaking the bank. We like to try different hotels even if visiting the same area, so it doesn’t get boring, but for this hotel we would definitely stay again and again. We are planning an autumn return for the foliage. The staff were also friendly.

Nothing really.

Everything, from arriving very late, warmly welcomed. Room perfect, beds very comfortable and clean. Bathroom with walk in shower. Very good. Breakfast, amazing choices, from fruit, cheese, cold meats to healthy berry pots and full English breakfast. Plenty of Beveridge's and efficient service. Checked out but used the Leisure facilities till we left. Thoroughly recommend this hotel. Situation peaceful with lovely grounds and a pond with great views.The original house, early 19th century with an amazing history and some original festures, available for conferences, weddings etc .

Nothing

We have stayed at Cadbury House before but this was the best. The whole place has had a maintenance makeover - the rooms, reception, swimming pool, everything was topnotch. Beds are so comfortable, MPW restaurant À la carte menu is extensive and great, bar cocktails wonderful (we had several), and breakfast in the garden roof with conservatory roof rolled back was lovely - oh the 12-year-old used the new pancake machine and managed three different toppings on her choice. Staff were friendly and helpful and remembered us from before!

Well if I had to be picky the noise from the dustcart, laundry van and fresh vegetable deliveries at 8am but to be honest just snuggled down and went back to sleep...