Great room, great location, very clean which is the #1 thing I look for when booking a hotel. Just a quick walk from a number of restaurants and the SOEC. Would highly recommend staying here if you’re going to a concert or show. The onsite restaurant was great, we went for a late night drink and pizza after our concert and the server/bartender was awesome. Loved the jacuzzi room, we’d love to stay here again in the winter and utilize the fireplace.

Bed could be comfier, amenities were closed for repair (we were aware before booking), 6 texts, 2 booking.com messages and 2 phone calls checking in on us was a little much for my liking but I can appreciate the attentiveness

Our double queen room was generously sized with a lovely balcony overlooking the golf course. The window treatments, furniture and fixtures were sleek and contemporary, and the beds very cozy, clean and comfortable. The bathroom and coffee areas were well stocked and topped up daily. The outdoor pool area is large and nicely designed with lots of private spaces. The restaurant looks great, though we didn’t get a chance to eat there.

The air conditioner was a bit loud when it started up. (This could have been us not setting it properly).

Really enjoyed the pool and hot tub area. It was convenient to our room and they provided extra towels (but no bath robes) for the pool area. The staff were happy to provide extra pods for the Kureg and real milk for my coffee. We enjoyed having our morning coffee on the balcony. Great stay for our fall stay.

Restaurant not open for breakfast. The rooms do not have a kitchen so we had to go foraging at the mini mall across a very busy road to eat before 10 am. Pool and hot tub (big plus of the establishment) closes for winter season Sept. 30. Lucky we got to use it.

Front desk staff went above and beyond to show us the room ( on the far side of the complex from the office) to be sure it met our requests. Room was very comfortable, nice decor, and was pet and carpet free so no allergies! Dinner at the adjacent restaurant sitting outside by a fireplace ( in Oct) was lovely. Secure car parking was a nice bonus.

Exercise room was small and somewhat cramped. But clean and had windows! Having the pool fenced off for the fall-winter season detracted somewhat from the view, but was understandable.

The room had a Spa like feeling, very clean, beautiful, comfortable beds, modern furniture and bathroom. It also had a nice size balcony with a view of a beautiful garden like setting of the property. The swimming pool and restaurant were just a few steps away, relaxing environment. Great food, friendly and helpful staff made our stay a wonderful mini vacation.

The air conditioner was next to one of the beds and the direction the air was blown, right towards the bed, could not be adjusted.

Very clean and well cared for. The room was spacious and the bathroom was very large with a wonderful soaker tub. We especially liked that our room had a patio on either side, so you could take advantage of the sun or shade throughout the day.

No complaints. The only thing I could suggest is a microwave would have been nice to have in the room.

The view of the golf course was awesome. The grounds and pool area are very picturesque. The pool area reminds me of staying at a resort in Mexico, and I wish that we had spent more time there just relaxing! The pub on the hotel grounds has a beautiful patio and very friendly staff. The hotel is easy to find as it's located right off the highway as soon as you enter the city, which also makes it very easy to come and go when exploring the area. The room was a typical hotel room but a little larger than normal, with a convenient little fridge and a nice sized private balcony. We would definitely stay there again.

It was disappointing to find soap, shampoo and conditioner missing in the bathroom and the lotion was almost empty. Not sure if this is a new hotel practice or just an oversight. The fan on the temperature control system was also quite noisy, making it difficult to sleep until you got used to it. The staff member checking us in wasn't overly friendly, but the member checking us out was very pleasant and efficient.

We needed to stay one more night , the staff was quick to arrange for us to stay in the same room for one more which we appreciated very much. The pool is great, especially in this warm weather. Having BBQ's on the property is fantastik . The location of the hotel is great , everything and anything you need is at walkable distance Thank you Jamie.

The floor in the room could have been a bit cleaner.

Staff are friendly. The place was very well-maintained. The room was very clean and large. The garden area was enclosed within the hotel with really nice. They are cleaning at 6 o’clock in the morning. Very nice hot tub.

It’s a great location if you’re want to be near the highway. It’s a little bit of walk to the water area where the restaurant are. Not too many choices for breakfast in the area.

Was a great stay. We've been coming to the ramada for years, though the name has been changed to the Balcomo. With the name change has come some renovations, particularly to the rooms, which were very nice. Love the outdoor pool area and bar. Feels like a mini resort experience. Comfortable and clean rooms with nice renovated bathrooms.

Price seems to have gone up a bit. Still a decent value in our opinion.