The staff were polite and very helpful , especially Mister Federico who welcomed us, and the two different Staff members both named Andrea, very nice and welcoming. The room and the bathroom were really clean, and the view of the mountain from my balcony was magnificent. We loved the breakfast menu with a variety of choices.

The lack of a kitchenette, even though we were aware that the room wasn't equipped. The restaurant menu was limited, very few dishes to choose from, and for a double room for two visitors there should have been two chairs instead of one available in the room.

The breakfast was incredible, staff works hard to clean tables, make sure food is plentiful and fresh, client service excellent!! The front desk staff at the Hotel are top notch!! Staff at Cardano picked us up at the airport promptly, called us a taxi to and from Gallarate, promptly took us to the airport for travel home. They truly make a client feel at home and cared for! We would stay there again!! All staff was incredible, Fredrico even drew us a great map of the area so we could go to the market, the delicious bakery, have Gelato at the Gelato store, and see the church. Thank you all!!!

Nothing

Everything. Good location - close to the airport but very quiet, clean and well maintained property, very friendly staff: Our flight was delayed for 6 hours and instead of midnight we landed at Malpensa around 6 a.m., and in case we had to checkout at 10. 00 we wouldn't have a chance to sleep at all. I wrote a late checkout request to the property and almost instantly received an answer from a person named Federico that they were sorry about the situation and could extend our stay till 1 PM for free! So we had precious 5,5 hours of rest in a normal bed! All the staff were extremely friendly and responsive to our needs. The breakfast was very good as well, with quite a variety of choices. The hotel transfer to the airport costs 5 euro per person, but doesn't run at night, so check with the hotel if you arrive at night. And compared to other properties in the area the price/quality ratio is just perfect. All in all, everything was simply excellent. We are actually grateful to the hotel personnel for such an attentive and personal treatment of us. Definitely recommend the property for a stay in the Milan area!

Nothing material comes to mind. The only recommendation I would give to the property is to provide more than one room key.

The proximated to the airport is excellent, the economical shuttle, the staff, including the new restaurant staff with pretty good food as well

I have stayed here once before, and also had an excellent experience. But I must mention this one thing. The driver that brought me in the afternoon early evening from the airport, drove like a maniac and scared me out of my mind to where I was praying that I would get home to see my family and dogs. The morning shuttle driver was excellent and drove carefully and I was very comfortable.

the house was in a great location, first floor, there is a small elevator but it is up 3 stairs, the house is big and the kitchen is well equipped, there is a coffie machine and cleaning matirials aside of laundry capsuls. ther is netflix in the living room and little soaps at the 3 washrooms in the flat. there is a jacuzzi tub but it was impossible to close it. when we got to the flat we got water and sweets

the airconditions are very weak, the T.V in the parents room is not connected to anything so doesn't work. contacted the owner and said he would take care of it. we didnt need but there is no parking by tge flat

Since the Milan airport is about 1 hour by train from downtown Milan it only made sense to stay near the hotel for our recent departure. Shuttle was perfect, but not free. Wait staff at dinner and breakfast were very find. The room is small but comfortable. The shower was tiny but had the best water pressure I've ever experienced!

The people at the front desk were all business which is fine but they weren't especially welcoming either. When you are 5000 miles away from home a kind face helps.

The staff were fantastic. They were helpful, efficient and welcoming. The rooms were clean, comfortable, the bathroom spacious and the shower was excellent. The provided toiletries are also of excellent quality. The bistro was a little expensive for my taste, but the service was excellent and the food delicious. They also have live sport on and are open until 2300hrs. The shuttle service to the airport was punctual and at five euros, easily the cheapest way to get there. I loved my stray, would recommend and will stay there again!

Very little. The main meal at the bistro could have been warmer and the room could have used a small sofa but I have to say that my stay was pretty flawless.

We were picked up quickly from the airport by the hotel taxi bus and at the hotel in five minutes. It was a great service. Communication with the staff was excellent. The rooms were exceptionally clean and comfortable and looked great and a good size. The air conditioning kept us all comfortable and was very quiet. The breakfast was excellent in its variety of choice and quality of the food. The garden and swimming pool were well maintained and ideal for relaxing in.

Not having a kettle in the room for tea and coffee, but there is really nothing to fault about the hotel.

Friendly helpful staff, we had a lovely view from our room . Early check-in and airport shuttle was available, the driver helped with our bags, continental breakfast was provided and there was a bar and bistro which we had not expected. I had a couple of hours to spare in the afternoon and the staff organized a taxi for me so I could shop at a local shopping Centre. The room was clean and had everything we needed for an overnight stay and early depart for airport . Lovely artwork and decor.

The elevator was small .

the shuttle driver was very helpful and friendly and so were the front desk staff. you have to pay for the shuttle (3 euros for one way) to the front desk and not to the driver, i paid for my shuttles during my check in so that on the day of my check out all i had to do was drop the keys at the front desk. the room had all the necessities and even provided pretty good toiletries. it was modern, clean and comfy. there's a pizza place thats just a 3 min walk from the hotel and it made for a really good dinner (i ordered the salmon pizza, mozzarella balls and a bottle of water for 14 euros) the hotel is in a residential area so it was pretty quiet and as a solo female traveller, i felt quite safe walking out the hotel even if it was just to the pizza shop. the room is quite pricey for a one night near-the-airport stay but it met my expectations.

to book the shuttle, you have to call them which was not a problem for me as i had roaming on but perhaps an online booking platform would make it more convenient for travellers. the room also had ants the morning of my checkout which was kinda icky but wasnt a problem i had to deal with for long. the hotel didnt provide complementary bottles of water but other than that it was an alright stay