The property was without doubt one of the most aesthetically considered hotels we’ve been to. The decor (from the artwork to the furniture to the cutlery) was beautiful and incredibly detail oriented, with a local Guatemala / Mayan theme. The setting was even better, with great views over the lake and nicely nestled into the hills. The staff were fantastic and couldn’t do enough for you. Definitely visit Casa Palopo if you’re visiting Atitlan.

It was a great stay, however we would have like the restaurant to serve more Guatemalan food (it was still fantastic food, but quite European). It would have been good for it to be open a little later too. But these are minor comments.

Very beautiful location with charming decor. Staff was friendly. Of the options in the lake area, it’s definitely one of the nicest and most beautiful accommodations!

Since this is marketed as 3 stars, I actually don’t have any issues with the hotel given the rating as I feel this is accurate. However, given it’s a Relais & Chateau property, there are a couple of items I’d flag to get it up to par with other R&C properties I’ve stayed at - Staff at concierge desk was not very helpful when inquiring about booking activities/excursions. The property could use some updates and the rooms could be more comfortable with some simple upgrades (for example, an easy upgrade would be to provide plush towels instead of thin and old ones). The restaurant could use more options, and the quality could be improved.

Everything about the property was stunning, high end & warming. Both the property, the rooms, the restaurants were amazing and comfortable. The service was impeccable. My husband and I weee there for our honeymoon. We toured the lake on a boat but were so glad we booked this place because the location was private and on the quieter side.

If I had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed our first day there to us. On the way to the lake I got really naseous with a headache from The altitude and all the turns around the mountains (not the hotels fault but thought I’d mention to those traveling to the lake)

Casa Palopo is an excellent choice for Lake Atitlan, with spotlessly clean and modern rooms, great public spaces, very tasteful design and superb staff. The food in the restaurant was excellent.

While we really liked the hotel and consider it very well managed, we felt that it is overpriced in international terms, and certainly in Guatemalan terms. We were upgraded after the first night as there was construction outside our room, and we moved into the Villa, which is a separate building above the main hotel. The Villa has phenomenal facilities, and is more expensive than the hotel, but I think is better value. Note that some of the photos of the hotel are actually of the Villa- I presume that if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which is way better than the hotel's). Also note that there is no access to Lake Atitlan from the hotel- you need to take a taxi into the nearest town, where you can arrange for a boat.

The hotel was located in a gorgeous setting. The views of the lake were spectacular. We enjoyed the food both at breakfast and dinner. The gardens and flowers were beautiful. The staff were very nice and helpful. I enjoyed the very relaxing massage. Staying at Casa Palopo was just perfect.

The property was beautiful, just as you can see in the pictures. Two amazing pools and incredible staff.

The food at both restaurants was very average. 6.8 is very bland and nothing really special about any meal we had there. We also ate at Kinnik which was a bit better, but for a bbq meats restaurant they only had 2/7 options available.

Prime location with great sunset and amazing nature. The staff was very attentive, and the service impeccable. Many nice common areas to enjoy inside the hotel with beautiful decor and interesting art .

Although the food was mostly good, it was not as good as I would have expected from a Relais & Chateaux gastronomically rated kitchen

Oh my goodness, what can’t I say about this property? It was a magical stay. The beauty of the property, the views of the lake and volcanoes, the attention to very single detail and the professionals who made our stay feel like home were unforgettable. We will absolutely be back. If staying in Lake Atitlan you MUST stay at this incredibly special property.

Not a thing

Location and staff. Couldn’t be better

We stayed 5 nights and the food was good but it is not varied. A soup, a starter a main and a pudding of the day would be a good addition to the not inexpensive menu

My room, and the view was gorgeous

they TAX and add tip for everything it’s a bit excessive. Also the front desk is not 24hr. My friend got really sick and we had no helppppp there was no one around. She literally had to deal with her GI issues all night.