The view is the best in Atitlan! I showed the sunset pics to other travelers and they were floored! The views were so incredible i didn't feel the need to do indian nose hike. The villas are beautiful and cozy, loved that there was a kitchen for our own food we brought. It was very convenient being able to use the boats whenever we wanted we just had to ask 15 min before we wanted to go. The dock was stunning and perfect for relaxing. Fruit, yogurt, Granola and juice is included for your breakfast and they bring it to your villa or drop it off the night before if you plan on leaving very early which is so thoughtful!

I read reviews that you need a taxi to get there but I didn't realize how inconvenient it would be. Since it's not actually in Panajachel the public shuttles won't drop you off there. Also you need a tuk tuk everytime you leave the hotel and you need to ask the hotel manager to call you one or get their number yourself then wait 15 min. Also the tuk tuks get more expensive at night so we didn't end up going out at night and there are no drinks offered at the hotel. Also it's nice there is a yoga instructor (not included in the price) but the schedule is not listed anywhere and very limited. Basically this place is perfect for if you don't care to explore the lake but still want epic views, swimming, boating and have your schedule planned out a month before.

We had an incredible experience staying at the B’alam Ya! The view onto Lake Atitlán is unparalleled and the location is close to Panajachel which makes your trip more flexible. We loved renting the (free) kayaks to watch the sunrise from the water- I recommend it early in the morning before the ferries start. Marvin was excellent as the property manager- he helped us organize tuktuks and boat rides, plan our trip, order food, using kayaks, and even called a company to see if they’d be open. Deborah was also delightful providing breakfast in the morning- trust me, the fruit and yogurt is more than fine and comes with many additional treats. The villa was very comfortable with blessedly hot, strong showers. The bed was perfectly firm yet soft, and the TV actually worked well with online options like Netflix- a first for us in Guatemala. The kitchen was very well stocked, as well. We loved the little patio to read during sunsets, and I really can’t stress enough bough how great the view is. I also think it was very clean. I honestly can’t recommend this place enough!

While close to Panajachel, you will need to use tuktuks to get around. Our villa was conveniently at the top, but others may be down further steps.

Balam Ya is a wonderful boutique property, where you can have your private moment. While the location is fantastic, right on the lake with its private jetty, the best thing about the property is its staff. Marvin, the Manager was extremely responsive to all our needs. He ensured that we had the perfect stay. Can't thank him enough.

There is nothing much not to like. Just a reminder, that some of the cottages are located along a steeply inclined path. If you have a problem with your knee, it might not be the easiest to walk up and down from the parking lot. They did very kindly arrange a private cart for us though.

We had a wonderful experience here at Villa B’alam Ya! Prior to arrival, Marvin provided directions to the villa and options to get there. We had arrived earlier than the check in time, so they allowed us to drop off our bags while we went to explore the town. Marvin & Erika messaged us when the room was ready, and when we arrived, our bags had already been sent to the room ! We had hiked Volcano Acatenango the day before, so I was very sore and struggled to walk down to the villa. Erika had asked a staff, Carlo, to drive us down to the villa ! During our stay, everything was wonderful. We enjoyed our time on the lake kayaking and paddle boarding. On our very last day, I had unfortunately fell very ill, likely from something I had eaten in town. Marvin took care of us. I messaged him in the morning asking if someone could help me go to the pharmacy, he went there personally and delivered medicine to us. Even though the villa was full and we couldn’t stay there any longer, he helped us by making some calls, booked us a new hotel room in town, and asked a staff to drive us straight from our room to the hotel. When we were departing the villa, Marvin told us to reach out if there’s anything else he could assist us with. I cried. In a very unfortunate circumstance, a kind person’s action really makes a difference. Marvin even provided 2 hospital’s names and phone numbers. I went to one of the hospital he suggested, and received very good care, and was sent on my way the correct medication to recover in my hotel room. Thank you to Marvin and his team. We had an unforgettable experience.

B’Alam Ya is a little paradise. The grounds are gorgeous and are so beautifully maintained. My husband and I stayed in the Jade Villa and loved every minute of the time we were there. Waking up to the view of the volcanos, listening to the birdsong, relaxing on our private deck- it really was paradise. Marvin was exceptional. From the moment I booked through to when my husband and I checked out, Marvin was very responsive and helped us with any need we had. Everything about B’Alam Ya is exceptional. We loved our stay!

Marvin was an incredible host!! He looked after every detail. The breakfast was very good. We paid for the additional option. The young woman who takes care of breakfast and cleaning the room is also great! The view was great and enjoyed paddle boarding of off the dock. The lake is incredibly clear and clean and despite what I had read elsewhere, a great location to swim. Highly recommend watching sunset and sunrise from Balam Ya.

The Mayan dinner option was not worth the price. The unit was located on a hill which was great for the view but very difficult to walk up and down to the lake. Marvin was very helpful though and drove my friend back and forth on his motorcycle. I would have like the option to choose a different unit that was closer to the lake. We used the boat tour offered by the property and it was very expensive. I would suggest people get a boat from the town where it is much more reasonable. Would have liked to have more coffee options like espresso. It is Guatemala so not hard to find great coffee!

From the moment we arrived, Marvin, Valentin, and Debra made sure we were well taken care of. We stayed in Mirador villa and while it was huge for two of us, it would make a perfect villa for a family trip. The views were stunning. It truly felt like paradise! The first night we had a private chef who was incredible and whipped up the most delicious meal (and left the kitchen spotless after). Then we did delivery the other nights we were there. It was very simple to figure out and Marvin was willing to help if we had any issues. Each morning Debra came and made us a delicious breakfast and asked what time/if we wanted housekeeping that day. A stellar team! We originally had plans to explore the lake… but ended up spending most of our time here because it was so peaceful and perfect! Can’t wait to return.

Just a bit isolated, but that’s also part of the charm. Just something to consider if you prefer walkability.

Balam Ya is one of the most unique and stunning places I have ever stayed. With several lodges overlooking the breath-taking views of lake Atitlan and a private pier & jetty, it is a very special place to stay. Marvin made sure we were well looked after, booking TukTuks, activities and boat transfers all through WhatsApp, and kayaks and SUPs are complimentary. The villa is a short TukTuk drive from Panjachel, but far enough away to be very quiet and secluded. We loved our stay and would highly recommend it for anyone looking for a unique, special experience.

Most things exceeded our expectations. There was one unsatisfactory experience with an external boat tour, but Marvin made sure we paid a discounted rate and even provided a complimentary breakfast (omlettes are an optional add-on).

Everything! Although the villa was a little isolated from the town the location was beautiful and breathtaking. We felt like we were in own little oasis. The steps to leave the location were a lot but it compensated for the amazing views. The villa itself was fully equipped with everything you needed (even a little space heater which we used when it cold at night). It was cozy and clean. The staff was absolutely wonderful. We were able to take the kayak and paddle board which the staff had set up and available for us right away. Marvin at the front desk went above and beyond during our stay.

Steps/steep hills to get into and out the property (although it was worth it). We had to be really careful driving up and down from the villa.

The breakfast was mediocre

I didn't appreciate the manage reminding about tips several times. I believe you tip once you get exceptional services . Thus no reminders needed.