Best bed and pillows of our two weeks in Europe! Almost like home. And truly the largest breakfast buffet we have seen in 6 years! It was amazing! What a gem this hotel is. Convenient walk from the train, easy to walk to the Fine Art Gallery and the Palace Museum. Great location. Friendly helpful staff. They kept our luggage all day after our check out until our evening train. My photo is a view from our windows of the street scene.

Noise from the floor above, moving furniture woke me up the first night, for hours. The next morning I was assured the family checked out. Someone the second night also was up at night. If I stayed again, I'd want you be on the upper floors.

Previous reviews reported some difficulties with air conditioning in some rooms. Our room 112 the a/c was not working.  Ms Namchuk at the reception was terrific! She immediately had housekeeping check it for us and then assigned us to a new room where the air conditioning was Great!  Strong wifi.  Clean comfortable room and bed.  Great shower.  Safe garage parking for bikes.  Fabulous breakfast! Beautiful lobby offering free coffee.

Nothing.

Friendly staff, a clean and comfortable room, free parking, good wifi, easy check-in & out, and a very nice breakfast buffet. We were also offered a discounted drink at the bar upon arrival.

On paper (or on Google Maps), the hotel seemed to have a great location between the parks, the zoo and the city center. However, the hotel is on a busy street in no man's land - it seemed to take 20mins to walk either to the main pedestrian zone, to the parks, restaurants or anywhere else we wanted to go. There is very little pedestrian traffic after the shops close, which makes it a bit unsettling after dark.

This hotel was very reasonable priced with breakfast included. I had read some reviews on this hotel and was not looking forward to staying but what a surprise i got it was fantastic. Somewhere safe in the locked carpark for our bikes. very welcoming staff. Free coffee and chilled water in reception. Our room was very good and clean with everything we needed and i think there was coffee making facilities too. the breakfast the next was superb and one of the best we had all holidays with a great choice including smoked salmon, hot breakfast options fruit and continental options. we stayed in about 20 different hotels on this trip and this was our cheapest and pretty much the best especially for the money. would definitely like to stay again.

car parking at the back of our room and fire escape not particularly pretty but didnt cause a problem for one night.

This hotel was great in every way. The location was central. The breakfast was fantastic in every way. It is hard to have perfect eggs at a hotel, perfect bacon, individual pitchers of juice, fresh fruit, all sorts of yogurt, smoked salmon. The room was spotless, comfortable bed, good size, very quiet. The price was unbeatable.

The very good breakfast, the cocktail bar, the very comfortable bed, the well equipped gym, the goodies in the room, the location ! It is a very nice and well maintained hotel.

It felt a bit old furnished at the beginning, the 2 single blankets...why?? same food in the breakfast everyday, no fish were served in breakfast, the cocktail bar has no beers (except for Carlsberg).

Breakfast area was large you did not feel like you were on top of each other and had an amazing selection of options loved the bottled water. Bedroom was well appointed and bed was comfortable. Tram stop directly outside easy walk into town. Little super market next door we had. We had a balcony room that you could look down on the street but when the windows were closed you weren’t disturbed by street noise

Nothing

The bed was comfortable, TV was controlled from a tablet. I'd say the key highlight of our stay here was the breakfast, which was very good with a lot of options, very well done crispy bacon, scrambled eggs, lots of fruit, deserts and yogurts. Also, staff suggested parking for free, pretty much in the same building, so that was a nice cost saving thing.

The shower door didn't fully close, that probably needs to be looked at, but other than that all was great.

Great breakfast with lots of choices to eat and drink. Access to the gym was very good since it was a fully equipped gym with lots of free weights and squat racks. Within walking distance to the main train station. Very nice housekeeping staff.

The room was a little stuffy at first. The room was also a bit on the small size. The shower doors didn't close properly.

Breakfast was amazing. Room was excellent - clean, comfortable and a lovely hot shower! Even had a coffee machine in the room. 50% off your first drink at their bar was a lovely touch too.

I think it might be time to replace the mats on the breakfast tables. They have dirt ingrained in the recesses, and I don't think it is possible to clean this dirt out.