Honestly speaking and making things as simplistic as possible. Marriott has never failed with me when it comes to hospitality and taking care of their guests. I had a top floor city view this time and it was a beautiful site to catch the sunset one way while viewing a storm off to the distance in the other direction. Had reservations for dinner downstairs at Butcher and Bull. That was delicious, the Lamb chops were delicious as well as the Salmon. Great wine selection also. Overall great experience.

Only one minor issue, the door was sticking when trying to open to access the room. The lock may need to be repaired besides this and even with this being a minor issue to me personally, Marriott is still top notch.

The hotel is super clean and the staff was very friendly and accommodating. The mattress was great and extremely comfortable. The towels, hand towels and bath cloths were blazing white, hair and stain free and the perfect thickness.

The public parking deck is actually across the street and connected to Embassy Suites. The flooring in the rooms is laminate- makes the room feel a bit sterile.

Excellent accommodations and very courteous staff. There is a good restaurant in the hotel which serves an excellent breakfast. The hotel is downtown and within walking distance of sites to visit

No comments as I am completely satisfied with the stay at this hotel.

The staff at the front desk were very helpful and friendly. The location was only about six blocks from the work location, which was nice. The parking was close. Just across the street and there was a covered walkway to get to it. The bed was super comfortable, and I LOVED the lavender pillow spray. That really made my night and I slept deeply regardless of the constant sound of the elevator going up and down.

The creamer for the coffee (located in the room), was coagulated. I didn't realize it until I had already put what would come out of the container into my coffee. Yuck. Regarding the shower, at home you're always going to have some mold and mildew build up because you're not cleaning the shower every single day likely. But when you travel (especially to a hotel like Marriot), you expect better. From about chest up, the shower was super clean (grout lines were clean). But from chest down, and especially closer to the floor, the grout lines were moldy. Some worse than others. There must be some kind of spray the staff can use that will remove that on a daily basis. It made me question the cleanliness of the floor I was standing on.

I enjoyed the short walk to the convention center. Clean rooms and comfort of the bed pillows and overall room Temps using climate controls.

I had purchased another night However when the maid service arrived I greeted them with a smile as we were still in room the maid rolled her eyes at me and acted very rudely. I tried to explain I had purchased an additional night and reserved over a month ago and already had my keys activated earlier to continue my stay. She was not happy I found this strange.

Great Stay! Comfortable & helpful staff. Checked out and the Flight was Cancelled for 3 Days due to Lightning Storms and I was able to extend my stay 3 more nights in that emergency sitaution! Lovely Extended Stay!

The Restaurant on site was not available after the Event I was there for finished on Sat night. There was no coffee & food to be had without leaving the Hotel. That I wish Microwave Coffee maker & a small fridge would have been offered. But the Restaurant was great during the Event from Sunday through Saturday evening

The staff was amazing. Despite being there during a tropical storm, they went out of their way to be helpful. Also, the food and service at the restaurant was some of the best I have ever experienced. everything was clean and well kept. I loved my comfy bed and beautiful shower. even the room temperature was perfect for me.

I had such a wonderful stay. The only thing I can think to improve would be desserts in restaurant.

Restaurant was Understaffed

More help in restaurant for better service of customers

Proximity to Benton Convention Center

The fragrance of the body wash was offensive. The cost of breakfast was outrageous.

Location downtown is very nice. It’s a gorgeous venue. Great views

Kinda old? But it ads to the charm.