Really kind team staffing this hotel throughout my stay — everyone was super helpful, despite my lack of Italian or German language skills. Appreciated the lovely balcony view and fresh air into the room every day, too. Cheese fondue was also super tasty, and the property location is fantastic: just minutes from the train station and about 30 seconds from the main town square so you're in the heart of everything without any of the noise or chatter.

This is a case of "you get what you pay for" — room is small and basic, but if that's what you know to expect: it's well-equipped and the warm hospitality are what really draw you in regardless.

Everything in this hotel is excellent as in excellent above and beyond my expectations. Staffs are very well coming and friendly. Breakfast is delectable with wide selection of great food. love the fruit jams, croissants and coffee are indulging. Rooms are well lit, clean and comfortable, wi-fi is strong and steady. How I wish I stayed longer. I went to Poschiavo for Bernina Express panoramic train experience. I did glacier express to St Moritz, came here thru ordinary train and go to chur the next day from here. I’m glad I did, its tranquil and serene place, small town but big enough to go around if you want to have a calm quiet moment to walk. Compare to lautherbrunnen and Grindelwald, Poschiavo gives you serenity. Next time I come back to Switzerland I will go back in Poschiavo and stay in Suisse hotel again.

None

Though the interior is a bit dated, this hotel truly captured my heart. The rooms were spacious, and the buffet breakfast was fresh and delicious. A special shout-out to the staff—one remembered my interest in visiting Diavolezza and advised me in the morning that the weather wasn’t great, suggesting we head north instead. That thoughtful advice was much appreciated and led to a great day. In the evening, we dined at the hotel’s restaurant, La Terrasse du Suisse, which was fantastic—beautiful setting, exquisite food, and I even got to speak Italian! We plan to return in summer for hikes in Valposchiavo and along the Bernina line, and we will definitely stay here again. Another plus is that it is a short walk from the train station so no need to hire a taxi.

Wished I could stay longer. It needs some renovations.

Lovely rustic hotel a warm welcome from the friendly staff and an upgrade. They had already been so kind when I had to change my dates last minute. A beautiful room so clean comfortable and light it even smells lovely. Great views and only five minutes walk from the train station and right in the centre of this lovely town. Breakfast was fantastic I'd definitely return

Loved everything

The staff were great, very helpful. The location in Poschiavo was close to the train station. The town itself was beautiful. Wifi was good. Breakfast was great! They also gave us free train passes during our stay from ospizio bernina (I think that was the station) to Tirano.

The floors seemed a bit creaky, maybe it's an older style building.

Hotel in central location close to most attractions in town and train station is just a short walk away, thus a good base from which you can explore Val Poschiavo with ease. Had a complimentary room upgrade to a much nicer room with splendid mountain views. 😍 Room was spacious and clean, especially liked having a Balcony and also Kettle to make tea. Hotel has a Lift so didn't have to lug heavy bags up & down the stairs. Able to stow luggage at Reception after Check-Out which was much appreciated. 😊

Most service staff here do not speak English so communication was a problem. Staff on breakfast duty seemed rather surly on both mornings, which did not make for a good start to the day... Could be due to language barrier, will probably have a more pleasant experience if you speak Italian or German. 😉

From the first moment of entering the hotel, it was clear that the emphasis was on service and comfort to its guests. Our room, with its balcony view over the rooves of Poschiavo, was wonderful. The cleanliness and attention to detail could not be faulted. The breakfast, and the lady who took care of us, was exceptional. We felt not just well-fed, but well-cared for. We stayed two nights (and would go back in a heart-beat!) and the lady remembered exactly how we liked our coffee and eggs on the second morning. There was a welcoming feeling from first to last. Poschiavo itself is a quiet and very beautiful place - and the Hotel Suisse is only a few minutes walk from the train station. It’s simply lovely!

I loved the view, the shower, the bed and pillow. The room decoration was really the coziest one!! The location was also great!

I didn’t like that they don’t offer service room. We were quite tired and didn’t feel like going out on a Sunday night to eat, so we went to the reception and they told us we should have booked our meal by the time of our booking and I guess I haven’t seen it, only the breakfast meal option. Anyways, I understand it is complicated to have the kitchen open on a Sunday night and out of skiing season so it’s alright, we totally understood, but it would be nice to have a few quick dishes like a soup or something that the staff can prepare easily and send to the room of the very tired travelers 😅

The hotel is located less than 10 minutes walk from the train station. The room was very specious. Comfortable bed, and I slept like a baby. Everything was spotless. The breakfast was full of options with locals products and also with gluten-free choices. I'm definitely coming back again.

Our room is very bright with nice views. Very close to train station. The breakfast room is nice. The breakfast was good too. People are very friendly. The price was good.

The Bedding/ Sheets look like it has been used for many, many years, but it's clean and comfortable.