We received a warm welcome on arrival by the owner with an immediate offer to take us to the train station complimentary. That was only the start of all the personal touches. Twin room had 3 beds in. We requested if they could cook us a omelette or fried eggs instead of the eggs they served for breakfast. It was no bother and done with a smile. Instead of just dropping us off at the railway station the manager carried our luggage and introduced us to the man behind ticket counter. All these small and so important things are not seen other. Well done from seasoned worldwide travellers.

Nothing.

Lovely location, great food, great facilities. Owners Claudio and Karin and their staff couldn't be more helpful. Would definitely recommend and will definitely be back!

Minor observation, would have liked a kettle in the room.

Very nice hotel in lovely Poschiavo. Staff exceptionally friendly and accommodating, clean and comfy rooms, excellent restaurant with a very enjoyable and green garden terrace in summer, serving local delicious products for breakfast and dinner. Free parking was very useful and always available. We would definitely stay here again on our next visit to Val Poschiavo.

We really enjoyed our stay and the room, but it was unexpected and felt slightly uncomfortable to have the sink in the bedroom, and not in the bathroom.

This was one of my best ever hotel stays. I received a warm welcome. The staff were constantly asking if I was okay and if I needed anything. I had a fantastic meal in the hotel restaurant where the service was also outstanding. My room was comfortable.

Nothing.

Excellent restaurant with innovative menu and beautiful presentation

Our room was spacious, facing the rear of the hotel. The towels and linen were a little tired, but everything else very good

lovely staff. the beds we’re comfortable. the restaurant at the hotel is great, as was the breakfast.

shower not great but it’s a lovely place.

Staff was very very friendly! The spa is small but very nice and all in all it was a wonderful stay. The breakfast was tasty!

The deck chairs in the spa look bit old and could be renewed. Our room would be up for renovation but beds are comfy and everything is clean and in good condition, so all good :)

Very close to train station, beautifull decoration, very clean and very good smell in the spa

Nothing

Very friendly staff. Always doing something extra. Nice sauna and steam room. Very good food

Excellent

Shower - not keen on curtain