Though the interior is a bit dated, this hotel truly captured my heart. The rooms were spacious, and the buffet breakfast was fresh and delicious. A special shout-out to the staff—one remembered my interest in visiting Diavolezza and advised me in the morning that the weather wasn’t great, suggesting we head north instead. That thoughtful advice was much appreciated and led to a great day. In the evening, we dined at the hotel’s restaurant, La Terrasse du Suisse, which was fantastic—beautiful setting, exquisite food, and I even got to speak Italian! We plan to return in summer for hikes in Valposchiavo and along the Bernina line, and we will definitely stay here again. Another plus is that it is a short walk from the train station so no need to hire a taxi.

Wished I could stay longer. It needs some renovations.

Hotel in central location close to most attractions in town and train station is just a short walk away, thus a good base from which you can explore Val Poschiavo with ease. Had a complimentary room upgrade to a much nicer room with splendid mountain views. 😍 Room was spacious and clean, especially liked having a Balcony and also Kettle to make tea. Hotel has a Lift so didn't have to lug heavy bags up & down the stairs. Able to stow luggage at Reception after Check-Out which was much appreciated. 😊

Most service staff here do not speak English so communication was a problem. Staff on breakfast duty seemed rather surly on both mornings, which did not make for a good start to the day... Could be due to language barrier, will probably have a more pleasant experience if you speak Italian or German. 😉

From the first moment of entering the hotel, it was clear that the emphasis was on service and comfort to its guests. Our room, with its balcony view over the rooves of Poschiavo, was wonderful. The cleanliness and attention to detail could not be faulted. The breakfast, and the lady who took care of us, was exceptional. We felt not just well-fed, but well-cared for. We stayed two nights (and would go back in a heart-beat!) and the lady remembered exactly how we liked our coffee and eggs on the second morning. There was a welcoming feeling from first to last. Poschiavo itself is a quiet and very beautiful place - and the Hotel Suisse is only a few minutes walk from the train station. It’s simply lovely!

I loved the view, the shower, the bed and pillow. The room decoration was really the coziest one!! The location was also great!

I didn’t like that they don’t offer service room. We were quite tired and didn’t feel like going out on a Sunday night to eat, so we went to the reception and they told us we should have booked our meal by the time of our booking and I guess I haven’t seen it, only the breakfast meal option. Anyways, I understand it is complicated to have the kitchen open on a Sunday night and out of skiing season so it’s alright, we totally understood, but it would be nice to have a few quick dishes like a soup or something that the staff can prepare easily and send to the room of the very tired travelers 😅

The hotel is located less than 10 minutes walk from the train station. The room was very specious. Comfortable bed, and I slept like a baby. Everything was spotless. The breakfast was full of options with locals products and also with gluten-free choices. I'm definitely coming back again.

Our room is very bright with nice views. Very close to train station. The breakfast room is nice. The breakfast was good too. People are very friendly. The price was good.

The Bedding/ Sheets look like it has been used for many, many years, but it's clean and comfortable.

It was clean and comfortable. It is close to the train station and a lovely place to base yourself for several days to explore the local area.

It’s restaurant was closed on the evening we were there and we had to go out and find somewhere else to eat - which on the Tuesday night wasn’t difficult: the bar/ restaurant beside the train station was open thankfully.

Beautiful building and spacious room with a great view of the mountains. Very quiet! Excellent breakfast- especially the round bread. Close to train station and hiking trails as well as a stone's throw from main square. Wished I vould stay longer.

Nothing to criticize.

Comfortable room and location, only 5 minutes form the station. The breakfast was great with lots of homemade food made with ingredients coming from the local area.

The walls between rooms are a bit thin so I could hear the people next door snoring.

The exellent breakfast was served early, so I could reach the early morning train on the last day. I have stayed in the hotel three times before, and it has always been satisfactory.

No instant coffee in the room, only tea and electric kettle (minor detail).