The staff were so welcoming and friendly. We had dinner in the restaurant and the food was delicious. The room was so comfortable with lots of little touches to make your stay more comfortable. Staff were more than happy to help with anything you needed. I would highly recommend a stay here.

N/a

Excellent location just a few minutes from Le Prese train station. Very Swiss decor, which was nice. Very friendly and helpful staff especially the owner who made the most fantastic minestrone soup I have ever tasted. Especially liked the provision of slippers! Would highly recommend

Maybe the steps up to the reception.

Everithing was amazing. The rooms were very clean and they cleaned every day even if we stayed only 2 nights. The staff was very nice and accomodating. Very close to the train station and also to the lake. Breakfast was plentiful and diverse. You have a great view from your room to the mountains. They are very baby friendly and there is a small playground well maintained. One of the double rooms we had was in fact an appartment with a small living room and a bedroom, which was great since we had a toddler with us who sleeps early. There is also a lift.

This is nothing the hotel can change but the train passing just below our windows woke me up at 6:28 in the morning. However, it did not woke up my baby or the others in our party so probably I am too sensitive. I would recommend some ear plugs if you are a light sleeper.

The staff was very kind and friendly. The restaurant is cute and hotel has nice location. Comfort is perfect and rooms were very clean and spacious

Train Stop right outside the hotel . Incredible views from the balcony. We were received late in the evening. The owner of the hotel is always ready to help you kindly . The overall impression is positive.

The staff were amazingly nice and accommodating. Such generosity, flexibility and friendliness is rare today. Amazing service!

Nothing

Friendly family hotel.

All spot on!!!

Good location, super nice staffs, good value and breakfast, dinner

Nothing

The restaurant staff was very kind and the place is nicely located in the town.

The receptionist/manager was a real disappointment. There were hidden fees that were not mentioned to us in advance. When we complained, she was very rude, disrespectful, and highly unprofessional. Although the rest of the staff were very kind, just because of her, I would not recommend staying there.