Staff were great, after hours check in was seamless. Staff were incredibly accommodating and helpful. Comfortable, spacious and tidy room adjacent to gaming and bistro facilities. Complimentary refreshments were a great addition.

Lovely and accommodating staff member assisted me with check out process by ushering me to reception to ask manager for assistance, however was not venue protocol and the manager proceeded to address the issue and reprimand the staff member in front of me which was the only displeasurable experience.

Clean, comfortable beds, great location for shops near by and amenities such as kids arcade, pokies, sports bar were great. Restraunts food was great. Entertainment of parking. Great price and free drink and 10% discount off food. Staff were great

TV wasn't the greatest, no bowling, it was blocked off and a few games not working. I asked for a to go container to take other half of my meal that ive bought and paid for back to room to eat later as I have a condition that limits amount of my food consumption at a sitting, I was told no sorry, not licensed for that.

The room was clean and comfortable with everything we needed. The reception staff were very helpful and wonderful to deal with. We were offered complimentary drink cards which we weren't able to take advantage of due to timing, next time maybe.

The door was missing the ability to use the chain for extra security, this may need attending to, and perhaps wider or heavier curtains as the room remained quite bright through the night.

The staff were excellent and accomodated helping us with holding our bags before and after check in/out times. The bed is the best I’ve had in accomodations

The dinner we had .. my husband ordered the ribs which was missing the onion rings plus it was cold when it arrived..my zucchini Pattie’s tasted like they were cooked in old oil and soggy and our drink order got lost.. we were seated right next to the kitchen and my daughter was getting bumped by other customers waiting

Have stayed here multiple times and am very happy. Good Asia Restaurants very close and good meals at the hotel. Rooms are big and comfortable. Staff are great

On this occasion the key system went down so no key for the rooms. Im sure this could happen anywhere I assume. The staff were good letting guests In and out of their room. Didn't get a key until the end of the second day, for me this wasn't huge deal. 3 Coffee cups In the room, one had coffee stains In the bottom on arrival, hadn't been cleaned. Other than that great stay and clean rooms

Great place! So clean! Extra touches meant to much, made the stay extra special. Having bickies and mints was so nice

The only thing would be not having a microwave in there. It’s close to the restaurant and has options to buy from venue, but say you had already had lunch there and didn’t want dinner in restaurant would be nice to be able to heat a meal up

The room was very clean and the bed comfortable.

I had a ground floor room and the sound of someone walking in the room above carried through (my guess is that it was a women in heels, or a man in cowboy style boots). There was no provision for lunch on Christmas Day if you hadn't booked in to the Banquet - doubtless this had been advertised in the facility, but a note when booking in would have been helpful, as I was there to visit my hospitalised partner.

The property was easy to find … just off the highway. The room was comfortable and as requested, they gave us rooms on the ground floor. We enjoyed the free drink voucher at the bar !!!

The lady who checked us in charged our credit card twice and clearly was confused about the checking in process. Fortunately the other person at the reception sorted it out next morning and we got our refund in a few days after a great deal of back and forth messages … totally unnecessary !!!

Liked the clean updated bathroom and rainwater shower head. TV viewing options were great. Free water was good - but didn't know it was free til just before leaving- had to ask. Free parking was great and convenient. Staff were friendly. Liked we could get lunch and dinner at a discount. Beds comfortable.

Didn't like that we couldn't get breakfast there. The lighting in the room was not good enough. Very dark and one lightbulb broken. Was a bit noisy hearing other guests and cars driving over speed bumps. Door not sealed. Too much light in the room in the mornings - woke us up too early. No tissues provided. No green or herbal teas provided.

The room was exceptionally clean, the beds were comfy, even for someone with a bad back. It was really quiet and it was so handy having the bistro so close - the food was great. All the staff were lovely and super helpful. It was great to be able to park outside the room.

The aircon was a tad noisy/squeaky, but no biggie.