My two sons had a basketball competition at Stonnington Stadium for 3 days and the Hotel was in an excellent location for us, not only very close to our venue but also to Chadstone Mall, Mcdonalds, chinese restaurants and other shops. Staff were approachable and friendly the bistro served good food,the room were exceptionally clean and beds were absolutely comfy, tea and coffeee in the room and internet is fast. Only one thing we didn't enjoy was the thud sound like somebody hammering a wooden floor board and it kept happening overnight for the whole 3 nights of our stay.

Staff were great, after hours check in was seamless. Staff were incredibly accommodating and helpful. Comfortable, spacious and tidy room adjacent to gaming and bistro facilities. Complimentary refreshments were a great addition.

Lovely and accommodating staff member assisted me with check out process by ushering me to reception to ask manager for assistance, however was not venue protocol and the manager proceeded to address the issue and reprimand the staff member in front of me which was the only displeasurable experience.

Room and facilities were spotless and very comfortable. Very surprised and the standard of accommodation for a budget price. Excellent renovated bathrooms. Tea/Coffee station well stocked and the little extras such as biscuits and chocolates were a nice touch. Drink voucher for the hotel was an unexpected bonus. Will be booking again if in the area.

The room was clean and comfortable with everything we needed. The reception staff were very helpful and wonderful to deal with. We were offered complimentary drink cards which we weren't able to take advantage of due to timing, next time maybe.

The door was missing the ability to use the chain for extra security, this may need attending to, and perhaps wider or heavier curtains as the room remained quite bright through the night.

Clean, comfortable beds, great location for shops near by and amenities such as kids arcade, pokies, sports bar were great. Restraunts food was great. Entertainment of parking. Great price and free drink and 10% discount off food. Staff were great

TV wasn't the greatest, no bowling, it was blocked off and a few games not working. I asked for a to go container to take other half of my meal that ive bought and paid for back to room to eat later as I have a condition that limits amount of my food consumption at a sitting, I was told no sorry, not licensed for that.

Super close to Chadstone shopping centre. We arrived late but they have a huge bistro with a massive kids playing area, I was given vouchers for free drinks (beer, wine, tea, coffee) on arrival. Free parking. Breakfast available as a purchase/take to your room pack, but we had breakfast at Chaddy. Quiet night. Tea and coffee facilities in rooms.

Nothing!

The staff were excellent and accomodated helping us with holding our bags before and after check in/out times. The bed is the best I’ve had in accomodations

The dinner we had .. my husband ordered the ribs which was missing the onion rings plus it was cold when it arrived..my zucchini Pattie’s tasted like they were cooked in old oil and soggy and our drink order got lost.. we were seated right next to the kitchen and my daughter was getting bumped by other customers waiting

Have stayed here multiple times and am very happy. Good Asia Restaurants very close and good meals at the hotel. Rooms are big and comfortable. Staff are great

On this occasion the key system went down so no key for the rooms. Im sure this could happen anywhere I assume. The staff were good letting guests In and out of their room. Didn't get a key until the end of the second day, for me this wasn't huge deal. 3 Coffee cups In the room, one had coffee stains In the bottom on arrival, hadn't been cleaned. Other than that great stay and clean rooms

Great place! So clean! Extra touches meant to much, made the stay extra special. Having bickies and mints was so nice

The only thing would be not having a microwave in there. It’s close to the restaurant and has options to buy from venue, but say you had already had lunch there and didn’t want dinner in restaurant would be nice to be able to heat a meal up

The room was very clean and the bed comfortable.

I had a ground floor room and the sound of someone walking in the room above carried through (my guess is that it was a women in heels, or a man in cowboy style boots). There was no provision for lunch on Christmas Day if you hadn't booked in to the Banquet - doubtless this had been advertised in the facility, but a note when booking in would have been helpful, as I was there to visit my hospitalised partner.